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Big Data & Analytics
Contributor: Andrea Charles
Posted: 02/13/2017
Andrea Charles
Ahead of the OPEX Week: Business Transformation Europe Summit, taking place in April 2017, key speaker Jaco Koen, Associate Director, Business Process Excellence, Europe at Envigo speaks to Andrea Charles, Senior Editor, PEX Network, about leveraging real-time data for increased customer-centricity. In this exclusive interview Koen shares his insights on the vast amounts of real-time data being generated and how to choose your metrics for success. Full Article »
Contributor: Andrea Charles
Posted: 02/13/2017
Andrea Charles
In this PEX Network interview Greg Steffine, SVP and Director, Business Intelligence & Analytics Competency Center at KeyBank, speaks to Andrea Charles, Senior Editor at the PEX Network about unlocking business potential through data and analytics. Full Video »
Contributor: Diana Davis
Posted: 12/09/2012
process_perspective
In an Accenture survey published last year, over 90% of insurers said then that they believed that future growth in their business depends on providing a special customer experience. But delivering differentiated products and customized services is easier said than done. Enter big data, mobile technology and business process excellence. In Full Podcast »
Contributor: PEX Network Staff
Posted: 01/04/2017
PEX Network Staff
The 4th Industrial Revolution is changing the way we live, work and interact with the world around us; compelling companies to re-tool their core capabilities to take advantage of these new data-centric realities. To harness the exploding volumes of data that the 4th Industrial revolution is creating, organizations must overcome both the criti Full Whitepaper »