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Big Data & Analytics
Contributor: PEX Network Staff
Posted: 10/26/2016
PEX Network Staff
With increased pressure on the financial services industry to demonstrate measurable compliance, performance and customer service improvements, operational excellence has moved up the value chain. The winners in today’s market are organizations who are leveraging their OPEX program to become more agile, capture value through the deployment of new a Full Article »
Contributor: Process Excellence Network
Posted: 09/06/2016
Process Excellence Network
Join the largest global community for process professionals, business leaders and executives who want to improve their businesses through process and operational excellence. Full Video »
Contributor: Diana Davis
Posted: 12/09/2012
In an Accenture survey published last year, over 90% of insurers said then that they believed that future growth in their business depends on providing a special customer experience. But delivering differentiated products and customized services is easier said than done. Enter big data, mobile technology and business process excellence. In Full Podcast »
Posted: 11/02/2016
aura info
In today’s competitive market, it is more important than ever to meet the rising and changing customer expectations. Failure to satisfy the ever-connected customer could seriously harm business. This must-read infographic contains tips, challenges and essential components for creating the ultimate customer journey. Learn to engage your customers and drive customer loyalty. Full Whitepaper »