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Webinars

Developed and delivered by top industry leaders, Process Excellence offers online learning opportunities through expertly produced lean business process management, lean, change management, operational excellence, six sigma, risk management and customer experience webinars. 

163 webinar results
of 16
Tuesday, July 19, 2016, 09:00 AM - 10:00 AM EDT
How you can sponsor a webinar with us?
Paul Docherty

It’s increasingly clear that the old PEX model of training waves of belts to implement DMAIC projects in pursuit of getting certified has run its course. The question is what should the PEX leaders of today be doing to ensure that their program remains relevant, attracts investment and stays top of mind for senior executives? In this thought provoking webinar, Paul Docherty, the founder of i-...
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Friday, July 1, 2016, 10:00 AM - 11:00 AM EDT
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Michal Rosik

Learn how to utilize “mostly forgotten” event log data to achieve company-wide benefits. See real-life results from our partner who implemented pioneering process mining technology to gain clear actionable insights into established processes.“At the beginning we were quite skeptical, after all we have been running effective automated processes for years. But an analysis with Minit uncovered...
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Friday, July 1, 2016, 10:00 AM - 11:00 AM EDT
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Bugar

Learn how utilizing process mining tools enables you to cut time and costs required for traditional process discovery, analysis and optimization by more than half.In this webinar Michal Bugar from international logistics company GEFCO and Michal Rosik from award-winnig IT company GRADIENT ECM, will share a first-hand account of GEFCO’s process optimization journey including how they have: ...
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Wednesday, June 8, 2016, 11:00 AM - 12:00 PM EDT
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John Webster

Join this webinar to interact with an expert panel of industry heavyweights talking about the ultimate strategies for success in the digital economy. John Webster of Bizagi will host a discussion between Ernst & Young’s Digital Transformation Lead in EMEA, Arturo Derteano Maraña, and CEO of Bizagi Gustavo Gomez. These experts will be sharing honest views and valuable real-world insights on...
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Wednesday, May 4, 2016, 11:00 AM - 12:00 PM EDT
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In this webinar United Concordia will share their story on how they managed through process management to drive improved customer relationships in a highly regulated environment where they streamlined back-office processes and their vision for connecting to the front office.United Concordia is a dental insurance company headquartered in Pennsylvania, United States. It is one of the largest dental...
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Wednesday, April 27, 2016, 11:00 AM - 12:00 PM EDT
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Kevin, J. Duggan

This live session presented by Kevin Duggan, renowned expert in applying advanced lean techniques to achieve Operational Excellence and the author of four books on the subject, will explain why creating flow in the office is essential to being competitive in today’s business environment, where responsive service is paramount. Based on two newly released books by Shingo Award-winning and best-...
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Wednesday, March 30, 2016, 10:00 AM - 11:00 AM EDT
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Declan O'Reilly

[Case Study] Learn how award-winning technology leader Ricoh Australia has unleashed a culture of continuous improvement by successfully introducing a standardised approach to process mapping. In this webinar, Declan will share a first-hand account of Ricoh Australia’s process mapping journey including how they have: - empowered teams across the organisation to deliver a consistent customer...
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Tuesday, March 29, 2016, 01:00 PM - 02:00 PM EDT
How you can sponsor a webinar with us?
Adam Hoover

You can’t fix what you can’t measure. That’s why achieving total visibility into your company’s processes – both on their own and all together – is the key to business growth.But many process leaders spend hours and hours tracking down status updates and compiling data from myriad sources. Your time could be used for more mission-critical projects – like finding the hidden inefficiencies that eat...
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Friday, March 11, 2016, 08:00 PM - 09:00 PM GMT
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Darren Hart

Organisations across all industries are challenged with both modernising and differentiating their customer experience. Forrester Research indicates that using digital channels to acquire, retain, and service customers is the top business priority today. Some categorise this as a need to move from customer-focused to customer-obsessed. It is in this context that forward-thinking organisations are...
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Thursday, November 19, 2015, 02:00 PM - 03:00 PM GMT
How you can sponsor a webinar with us?
Ana Costa e Silva

Imagine knowing today what tomorrow will bring. Now you can. Predictive analytics, known for its ability to predict future business outcomes and provide deeper insights, was once thought to only benefit data scientists. However, modern technologies are putting the value of predictive analytics into the hands of business users like sales, operations, customer service, and supply chain...
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163 webinar results
of 16