Download Brochure

Please complete the information below to complete your download.

Please note: That all fields marked with an asterisk (*) are required.

First Name *
Last Name *
Job Title *
Company Name *
Email Address *
Telephone *
Country *
Where did you hear about us? *

I would like to receive information about sponsorship and exhibition opportunities

Yes, sign me up for the FREE Process Excellence Network e-newsletter, including information on FREE Podcasts, Webinars, event discounts and online learning opportunities.

How Starwood Hotels & Resorts Avoided the 7 Year Itch with Its Six Sigma Program

Posted: 07/01/2010

To View Full Video Content, Please Join Now:
To continue viewing this content please fill out the form below and become an IQ member.
Or if you're already a Process Excellence Network member, sign in to download.
First Name*
Last Name*
Job Title*
Confirm Password*

By clicking Submit, you accept our User Agreement, Privacy Policy, and Cookie Policy.

Tags:  Six Sigma program | Lean tools | Blue Ocean strategy | Starwood Hotels & Resorts | Six Sigma deployment | Nina Oakes

Nina Oakes, Regional Director of Six Sigma and Operational Innovation for Starwood Hotels & Resorts, discusses how her organization reinvigorated its 7-year-old Six Sigma program at IQPC's 11th Annual Process Excellence Summit.

Oakes discusses:

• The development of Starwood's Six Sigma program from 2001 to 2008
• How in 2008, Starwood added Lean tools and Blue Ocean Strategy to its program upon reaching a saturation point in its Six Sigma deployment
• The three key parts to Starwood's success of its Six Sigma program


comments powered by Disqus

Advertise With Us

Learn how to sponsor a webinar with us?

Join Process Excellence Network