Business Process Management (BPM)

Rolls Royce, South West Airlines, Catalent Pharma Solutions, CSX Transportation, Verizon, The Walt Disney Company and HP are confirmed to be in attendance at this year’s event. Full Article »

In PEX Network's latest survey on technology investment plans of process professionals, Big Data and analytics has emerged as the number one investment area in the year ahead. Full Podcast »

Do you find it's hard to explain to your C-level executives what Business Process Management is really all about? Clearly, you're not alone. This funny animated video pokes fun at a new COO that struggles to understand BPM and tries to avoid it at all costs! Full Column »

In the never-ending quest for competitive advantage, a company will strive for greater customer intimacy, operational excellence and product leadership — the first to achieve higher customer satisfaction and loyalty, the second to get products out faster or improve margins, and the third to make a market its own. IT finance plays a key role in directing IT’s understanding of these strategic disciplines to align technology decisions with core business objectives. Under budget constraints and a continuous flow of business demands — as well as IT’s own strategic programs and change requests — IT must determine which investments and cost reduction measures best serve the business. The increased complexity of globally and organizationally distributed operations and associated IT makes it difficult to match up IT plans and business needs. Add to that the task of determining affordability of IT initiatives and the IT investment board quickly finds itself peering into the murky waters of insufficient data, makeshift analyses and corporate politics — not a good basis for making decisions with confidence. Full Whitepaper »