Business Process Management (BPM)

Access the latest BPM resources: Learn how to set performance metrics and improve your business processes for effective process management and sustained process improvement results. Business Process Management and some aspects of related areas such SOA and Enterprise Architecture are covered in this section.

5 Tips to Project Management Success

Contributor: Jason McGee-Abe
Posted: 7/1/2015

5 Tips to Project Management Success - Jason McGee-Abe

What does it take to make your project successful? Ensure success of your latest Lean Six Sigma or BPM project with some simple steps. Full Article »

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[Video] Transforming Customer Experience via Business Processes -
Have you previously collected Customer Experience (or VoC) data but struggled to translate that into long term business process change? If so, you’re not alone. Full Video »

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Bringing data and process together - the future of process excellence: Interview with K2's Rob Speck - Diana Davis

In PEX Network's latest survey on technology investment plans of process professionals, Big Data and analytics has emerged as the number one investment area in the year ahead. Full Podcast »

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How to Orchestrate BPM Change

Contributor: Dan Morris
Posted: 6/23/2015

How to Orchestrate BPM Change - Dan Morris

One of the continuing issues that must be resolved to deliver an ability to effectively leverage BPM and BPMS-enabled BPM is related to formal governance. Full Column »

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How did Crawford Increase Back Office Efficiencies by 97%?

Crawford & Company, the world’s largest independent provider of claims management solutions to the risk management and insurance industry as well as self-insured entities, faced the common insurance industry pressures to modernize aging systems for great flexibility, mobility and social customer engagement, as well as the business process outsourcing pressures to reduce costs while Full Whitepaper »

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