Business Process Management (BPM)

Access the latest BPM resources: Learn how to set performance metrics and improve your business processes for effective process management and sustained process improvement results. Business Process Management and some aspects of related areas such SOA and Enterprise Architecture are covered in this section.

Trying to find the right project management methodology? Consider linking different ones together - Khwaja Moinuddin

We need to break away from the debate of which methodology is the best for which domain, writes contributor Khwaja Moinuddin. Instead, study the different methodologies/tools/principles to find out which elements work best for a particular problem or initiative. Here's a primer.... Full Article »

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Forget tick box exercises: “process professionals must deliver better customer outcomes” - Process Excellence Network

If you haven’t noticed already, your customers have so much more power at their disposal. They’re well informed. They can easily compare your prices with those of your competitors. And they’re vocal when things don’t go well. So what does this mean for process professionals? Full Video »

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3 types of people who can derail your process improvement projects - Diana Davis

Reluctant leaders, vocal laggards and silent saboteurs are just a few of the types of people who can throw a monkey wrench into your process improvement projects if you don’t consider the human side of processes right from the start. So how can you recognize them and what can you do if you have a silent saboteur on the loose? Interview with Sheryl-Ann Carscadden, Director of Services, and Jerry Richardson, Partner, both of Calgary-based consulting firm Ethier. Full Podcast »

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Business Process Management and the Chief Operating Ostrich

Contributor: PEX Network Cartoons
Posted: 6/5/2014

Business Process Management and the Chief Operating Ostrich - PEX Network Cartoons

Do you find it's hard to explain to your C-level executives what Business Process Management is really all about? Clearly, you're not alone. This funny animated video pokes fun at a new COO that struggles to understand BPM and tries to avoid it at all costs! Full Column »

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Sample Request for Proposal for a Business Process Management Suite

The typical RFP for a Business Process Management Suite (BPMS) might contain a long list of checklist items that may do little to clarify the best fit for your BPM project or program. Full Whitepaper »

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