THE SUMMER EDITION OF THE WORLD'S NO.1 OPEX AND BUSINESS TRANSFORMATION EVENT
• JULY 25 - 27, 2023 • WESTIN SAN DIEGO BAYVIEW • CALIFORNIA •
Conference Day One - Wednesday July 26, 2023
Morning
8:00 am - 8:40 am
REGISTRATION OPENS: NETWORKING & MORNING COFFEE
8:40 am - 8:50 am
Chair's Opening Remarks
8:50 am - 9:30 am
Panel: Getting Buy-In From the C-Suite by More Effectively Conveying the ROI of a Transformation
Kavitha Parthasarathy -
Executive Director, Commercial Analytics & Forecasting,
Gilead Sciences
Arnaud Van de Voorde - Chief Digital Officer & VP Global Digital Strategy, CAE
Reka Mishra - Division Chief Operating Officer, Head of Strategy & Program Office, Silicon Valley Bank
Carolina Lockyer - Director of Product Management Automation & Workflow, Nike
Getting the buy-in from the C-Suite and ultimate budget holders can often be troublesome and put the brakes on an exciting transformation plan. Conveying the true ROI of a transformation can be a difficult conundrum – one that this panel is designed to unravel by asking:
• How do you quantify the quantifiable more effectively?
• How do you measure the intangible benefits of transformation?
• Where do you even start looking for the many high potential but intangible benefits to add to this ROI calculation?
• Once all of the tangible and intangibles have been gathered, how do you assemble and deliver the business case for a transformation
initiative to give yourself the best chance of success?
Kavitha Parthasarathy
Executive Director, Commercial Analytics & ForecastingGilead Sciences
Reka Mishra
Division Chief Operating Officer, Head of Strategy & Program OfficeSilicon Valley Bank
9:30 am - 10:10 am
Organizational Design and Governance for Effective Transformation
- Aligning transformation strategy and organizational structure for success
- Clarifying ownership of transformation within the business and establishing its link to profit and loss
- Achieving alignment between approach and outcome
- Establishing the right structure for the transformation/change function, such as a CoE model
- Making necessary organizational assessments for culture, impact and readiness
10:10 am - 10:50 am
Panel: Balancing In-House and Outsourcing to Drive Enterprise-Wide Transformation
Allen West -
Director – Operational Excellence,
Bristol Myers Squibb
Kevin Doodnath - Chief Transformation & Operations Officer, ANSA Bank
Enterprise-wide transformation often requires external support to succeed. This panel discussion will focus on how to effectively leverage external assistance to support the transformation process without hindering it. The the panel will explore:
• The role of external perspectives in convincing executive leadership of the necessity, value and urgency of transformation
• Avoiding internal stakeholder alienation during an externally-driven transformation
• Determining which aspects of transformation are best managed in-house vs outsourced, based on a assessment of business process maturity • Effective management of consultancy engagement to maximize impact during transformation
10:50 am - 11:20 am
Morning Coffee and Networking
Explainer
11:20 am - 1:00 pm
INTERACTIVE DISCUSSION GROUPS (IDG) Attendees will choose 3 topics from the Interactive Discussion Groups listed below, all of which are available on a first-come first-served basis. Each rotation will feature 10 -12 participants to allow in-depth, peer-led interactive discussions. These are great opportunities for the group leaders and participants to draw insights, benchmark with like-minded colleagues and share best practices on common challenges. Rotation 1: 11:20 - 11:50; Rotation 2: 11:55 - 12:25; Rotation 3: 12:30 - 13:00
Interactive Discussion Groups
11:20 am - 1:00 pm
Managing Processes and Mitigating Risks for Effective Governance
11:20 am - 1:00 pm
Leadership 101
11:20 am - 1:00 pm
Unleashing the Potential of Unstructured Data for Digital Transformation
11:20 am - 1:00 pm
Empowering Employees to Drive Transformation Through the Creation of “Citizen Developers”
11:20 am - 1:00 pm
Activating Your Strategy - Could a Simple Story Structure Be All You Are Missing?
Tami Beheler -
Senior Director – Strategy & Transformation,
Eli Lily
Afternoon
1:00 pm - 2:10 pm
Lunch Break
Afternoon
Change Management and CX-Transformation
2:10 pm - 2:40 pm Your Continuous Improvement Portfolio - Where does/should it come from? Joe D'Apollonio - Senior Director Continuous Improvement and Lean Operations, Xometry- How do you generate your portfolio?
- What is the best proportion of strategy and tactical activity?
- What requirements need to be in place to support the system?
- Why does it matter?
Change Management and CX-Transformation
2:40 pm - 3:10 pm The Real Data Pitfall - Ensuring That Our Business Strategy Formulation is Inextricably Linked to the Insights Drawn From Our Datasets- Time after time we see people referencing the importance of data and how they are leveraging their shiny new, centralized data lake, but all too often this conceals a weak bridge between strategy and the data
- How do we go further and truly leverage the power of our datasets to maximum effect?
- How do we create an umbilical link between our data insights and the formulation of our business strategy, and how do we foster this mindset and proliferate this level of data-appreciation enterprise- wide?
Technology Enabled Transformation
2:10 pm - 2:40 pm Transform and Innovate with BPM- Coping with the increasing complexity of business processes
- Using BPM tools for clarity, order and control over processes
- Achieving greater process integration and establishing a digital
- backbone for sustained transformation
Technology Enabled Transformation
2:40 pm - 3:10 pm Maximizing Efficiency through Process Mining- Pushing limits of efficiency with process mining across various business processes
- Combining process improvement principles with innovative tools for enhanced opportunity visibility
- Achieving measurable, tangible results to communicate the ROI of the process mining initiative
Afternoon
3:40 pm - 5:05 pm
Afternoon Coffee and Networking Break
Afternoon
Change Management and CX-Transformation
4:10 pm - 4:40 pm Go Fish - An Alternative Approach to Building Your Organization’s Change Capability When Resources Are Scarce Tami Beheler - Senior Director – Strategy & Transformation, Eli LilyThriving organizations are adept at change - yet many have little to no budget and/or headcount to invest in a formal change capability. Is there a viable alternative? We will explore how people at Lily used a grassroots approach to cultivate an endemic change capability that is enabling important changes all over the organization.
- Creating something from nothing. Imagining an alternative approach to creating a change capability in your organization
- Encouraging organic collaborations that defy organizational silos
- Reaping tangible benefits for the business, risks and realities
Change Management and CX-Transformation
4:40 pm - 5:10 pm Harnessing Enterprise Architecture To Accelerate Your Business Transformation Programs- The role of Enterprise Architecture in aligning technology, data and processes to support business goals
- The benefits of leveraging Enterprise Architecture in business transformation programs, such as increased agility and cost savings
- Strategies for integrating Enterprise Architecture into the business transformation program, including involving relevant stakeholders and ensuring alignment with the overall business strategy
Technology Enabled Transformation
4:10 pm - 4:40 pm The Need for Partnership Between Business Architecture and Business Transformation in Continuously Improving Organizations- Understanding the role of Business Architecture in shaping organizational structures and processes
- The importance of aligning Business Architecture with Business Transformation goals to drive continuous improvement
- The benefits of collaboration between Business Architecture and Business Transformation teams, such as enhanced efficiency and flexibility
- Implementing a partnership approach to ensure that Business Architecture and Business Transformation are working together towards common objectives
