The Summit in Numbers

270

Attendees expected

70

Speakers

3

Days of Innovation

30+

Interactive sessions

2020 Orlando Recap: What Went down

Real Reviews From Real Customers

World Class Speakers

Robert Abel

Robert Abel

General Manager - Focused Improvement/Continuous Improvement - Supply Chain

Walmart

Joshua Beaudry

Joshua Beaudry

Chief Executive Officer

LPSTK

Suryendu Bhattacharya

Suryendu Bhattacharya

Senior Vice President, Business Strategy

US Bank

Amber Brown

Amber Brown

Director, Strategic Initiatives

Union Bank

Cora Creed

Cora Creed

Vice President, Strategic Program Office

Universal Music Group

Jennifer Hurst

Jennifer Hurst

Global Performance Excellence Leader

Nielsen

Kristine Jarema

Kristine Jarema

Director, Global Project Excellence

Colorcon

Michael Meyer

Michael Meyer

Vice President, Customer Experience and Operational Excellence

Greater New York Insurance Companies

Patrick Schultz

Patrick Schultz

Vice President, Performace

Veolia

Educational Formats 

Challenge the status quo! Immerse yourself in customer-centric initiatives alongside customer-obsessed colleagues with our dynamic keynotes, reinvented breakout sessions focused on industries (People, Contact Center Operations and CX & Design), Think Tanks, Site Tours and more!

Community-Oriented Experiences 

Connect with your peers and have fun while you’re at it! There are many opportunities for you to network at CCW. Join us for book signings, after parties, CCWomen, demo drive,  “Meet the Customer” program and networking luncheons.

What we got up to at OPEX Summer 2019

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