Scaling Organizational Agility & Performance through Business Digitalization, Operational Innovation and Customer-Centric Transformation

Fuelled by digitisation and today’s competitive business environment, operational and process excellence approaches are becoming increasingly pragmatic in addressing the strategic business objectives for many of Asia’s leading organisations.

As organisations focus on value-adding for the next phase of corporate growth, the key lies in process and operational innovation and as well as making the shift towards customer-centricity. Together with the rise of digital transformation, robotic process automation and innovative methodologies, now is the most exciting time ever for organisations to reassess and reengineer their processes and operations for the business of tomorrow!

Returning for the 14th year, OPEX (Operational & Process Excellence) Week Asia 2019 will gather the region’s leading organisations to explore topics ranging from digitising business processes, robotics, customer-centric process innovation, data-driven operational excellence and more.

Featured Speakers This Year Include:

Key Conference Themes

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Developing a Roadmap towards Business Innovation & Sustainability

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Strengthening Digital Architecture & Capabilities

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Reinventing Processes to Enhance Operational Excellence

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Embedding Agility & Customer-Centricity into Business Processes & Operations

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Exploring Effective Approaches to Drive Continuous Improvement

​Why Attend OPEX Week Asia 2020?​

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Discover how Asia’s top OPEX leaders are driving successful process and operational transformation towards business excellence

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Learn how leading organisations in Asia are enhancing digital transformation with digital architecture

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Gain actionable insights on driving customer-centric process innovation in your organisation

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Achieve operational agility by improving transparency and visibility in processes

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Find out how you can implement data analytics, automation and robots to transform organisational performance

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Network and benchmark with the industry’s best on driving continuous improvement and business excellence

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