Pascal Gerard D.

COO Customer Experience & Quality Nokia

Virtual Workshop Day – Tuesday, 8 September 2020

Tuesday, September 8th, 2020

10:00 AM Workshop B1: Modernising Enterprise Architecture to Achieve Business Excellence, Resilience and Agility

·        Exploring how design thinking and lean startup come together to modernize and drive fast transformation in manufacturing excellence

·        Developing a culture of innovation to influence positive change and impact business results in this ever changing environment

·        Restructuring your organization towards business agility

2:00 PM Workshop B2: Hybrid Model - The Convergence of Design Thinking and Lean Startup

·        Understanding how the creative nature of design thinking supports the data-centric and logical mindedness of lean six sigma

·        Identifying your key challenges and exploring potential solutions

·        Taking steps to embrace culture change to build Human-Centered Design capability within Lean Six Sigma tradition

Main Conference Day One – Wednesday, 9 September 2020

Wednesday, September 9th, 2020

12:30 PM Panel: Operational Resilience Panel Accelerating Digital Transformation in the Workplace and Making Organisations More Resilient to Operational Disruptions and Continuing Excellence post COVID-19

·        Visualizing and operationalizing strategy for your employees at different levels

·        Developing a customer-centric culture across the entire organization

·        Addressing implication to your business structure, business model and transformation

Main Conference Day 2 – Thursday, 10 September 2020

Thursday, September 10th, 2020

11:10 AM COO and CTO Prioritisation Panel: Operational Excellence Amid COVID-19 – What are the Top Priorities?

·        Considering crucial factors and partners in your transformation roadmap to ensure high probability of success in your journey towards business excellence

·        Building a strong foundation of People, Data, Process and Technology for a sustainable and agile business capable of handling crisis

·        Exploring the relevant hybrid models that suits your business operation to ensuring business excellence & resilience

Check out the incredible speaker line-up to see who will be joining Pascal.

Download The Latest Agenda