Business process management (BPM) is the leading technology organizations use to support business transformation, cited by 53 percent of respondents.
This is ahead of business intelligence and data analytics (52 percent), artificial intelligence (AI) (48 percent) and digital transformation tools (44 percent). That’s according to the PEX Report 2025/26.
The report compiles and examines the findings of a recent survey of more than 200 professionals. It found that 39 percent of businesses are looking to invest in BPM in the next 12 months, up from 22 percent last year.
The BPM market is estimated to be worth more than US$21 billion in 2025, projected to grow to a staggering $70.93 billion by 2032, according to data from Fortune Business Insights.
BPM is a compass for business transformation
BPM works as a compass for business transformation, making sure each initiative heads in the right direction, according to Diego Borquez, regional business process manager, LATAM, at Pacific International Lines.
“In my experience, a clear BPM framework helps identify the true value drivers – efficiency, accuracy and customer impact – and lets the organization prioritize projects accordingly: invest in what moves those metrics, postpone what merely adds complexity.”
BPM also keeps the journey on track, with features such as visual dashboards and brief huddles translating metrics into near term decisions so frontline teams stay accountable and leaders see progress more frequently, Borquez added.
“In short, BPM provides the framework to align efforts, the lens to prioritize wisely and sets the pace to turn transformation goals into measurable business results.”
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5 ways BPM supports business transformation
BPM enhances business transformation by providing a structured approach to identifying, analyzing and optimizing business processes, according to Josèphe Blondaut, VP product marketing, SAP Signavio.
BPM enables and enhances:
- Visibility: Provides a clear view of current processes, enabling organizations to identify inefficiencies and opportunities for improvement.
- Optimization: By mining, simulating, modeling and comparing processes, BPM helps organizations optimize operations, reduce costs and improve performance.
- Standardization: Ensuring that best practices are reused and standardized across the organization, promoting consistency and quality.
- Agility: With real-time monitoring and flexibility, BPM enables organizations to quickly adapt to changing market conditions and customer demands.
- Governance and compliance: BPM plays a critical role in governance and compliance by ensuring that processes adhere to regulatory standards and internal policies.
By leveraging BPM, organizations can achieve a comprehensive and effective business transformation, Blondaut said. “It not only improves operational efficiency and opens new opportunities but also ensures that the organization remains compliant and adaptable in a rapidly changing business environment.”