Nordics
Nordic Intelligent Automation: Market Report
February 28 by PEX Network ReportsThis PEX Network report explores how Nordics based businesses and the public sector are progressing with adoption and implementation of intelligent automation and artificial intelligence.
“Robots Do Have ‘Maximum’ Capacity” – Q&A with Niclas Sjöswärd, COO at Sweden’s Getinge Group
October 12 by Process Excellence Network EditorQ: What is driving your shared services strategy at the moment?We have embarked on a transformation journey with the Getinge Group which among other things includes an ambitious efficiency improvement...
Q&A with Tuomo Sievilä, Robotic Process Automation Concept Owner at Nordea Bank
September 23 by Process Excellence Network EditorQ. What is driving your improvement strategy at the moment?I currently lead Nordea’s retail RPA effort, so I would certainly say that robotics is what we are focusing on to deliver process efficiencie...
Process Standardization and the "Three Bears" (Transcript)
February 14 by Berndt ForssellIn the children's fairy tale Goldilocks and the Three Bear, Goldilocks goes into the bears' house and tries their porridge. She finds that one bowl is too hot. Another is too c...
Process excellence and the final frontier: service environments
April 03 by Process Excellence NetworkTransferring operational excellence and lean methodologies into service units and businesses presents both technical and personnel challenges. When successful, however, the results can be significan...
Using Business Rules and Business Process Management to improve customer service and retention
February 19 by Process Excellence Network EditorSee what's new in business process and decision management at Impact 2013. Click here to register for the ultimate BPM experience!
Taking Reality Seriously: Towards More Self Regulating Management at Statoil
July 20 by Bjarte BogsnesThere's often a gap between what leadership says it wants and the types of behaviours that their management processes actually encourage, writes Bjarte Bogsnes. Here's the story of how Statoil start...
The Trouble with Traditional Management: Interview with Statoil's VP of Performance Management
July 20 by Process Excellence NetworkThe modern management mantra has typically been that if you can’t measure it, you can’t manage it. However, Albert Einstein once said that "not everything that counts can be counted, an...
New Rules for Telecommunications in an Era of Apps: Interview with Karl Schultz, TeliaSonera
May 11 by Karl SchultzCompanies within the Nordic region have typically lead the way in telecommunciations. But lately there’s been a lot of "Apps" and "Apples" around adding to the ever increasing complexity and c...
Convergence within the Telecoms Industry: Interview with Karl Schultz, TeliaSonera
April 16 by Process Excellence NetworkCompanies within the Nordic region have typically lead the way in telecommunciations. But lately there’s been a lot of "Apps" and "Apples" around adding to the ever increasing complexity and c...
Applying Lean Techniques for Personal Productivity
July 28 by Process Excellence NetworkLean, which started out life in automobile manufacturing, has been popping up just about everywhere in the last few years such at banks, in government offices and healthcare organizations, among man...
Leadership and Operational Excellence in the Nordic Region
April 28 by Helen WinsorRene Lauterbach, Director of Process Improvement for EMEA and APLA at Sigma Aldrich, joins PEX Network ahead of the 3rd Annual Nordic Process Excellence Summit to discuss how leadership involvement...