Trends and Success Factors in Business Process Excellence 2012
Process improvement programs are most likely to fail if the key focus is on cutting costs, according to a global PEX Network benchmarking survey. The October 2011 PEX Network survey, in which over 650 process improvement practitioners participated, found that a customer-focused approach to identifying and improving operational processes is what sets a company up for long term success.
Download this whitepaper for the results of PEX Network's global benchmarking survey:
- Find out what’s changed since earlier benchmarking studies conducted in 2005 and 2009
- Understand the impact of global economic uncertainty on process improvement programs
- Compare your process improvement approaches, toolsets, and investment areas against your peers
- Identify the critical factors that make some programs more successful than others
Tags: Process Excellence Network whitepaper | State of the Industry 2011 | State of the industry 2012 | Lean | Six Sigma | BPM | Business Process Management | Total Quality management | TQM | survey results | PEX Network | Training and Talent Development
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BPM Futures: Innovating Business through Technology
London
June 13- 15, 2012 -
2nd Lean Six Sigma and Continuous Improvement 2012
Dedeman Hotel, Istanbul, Turkey
September 17- 20, 2012 -
13th Annual Asian Lean Six Sigma & Process Improvement Summit
Amara Hotel, Singapore
May 22- 23, 2012 -
Lean Six Sigma Middle East
Millennium Hotel, Doha, Qatar
June 10- 13, 2012
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