128K-Member-Banner.jpg



Behind the Scenes at Vodafone Hutchsion Australia: 2015 Transformation Journey to Process Excellence

Today, process excellence techniques are increasingly being established and aligned with continuous improvement, collaborative initiatives and customer-centric approaches.
PEX Network’s Editor, Jason McGee-Abe, spoke to Carole Rollings, Head of Process Excellence at Vodafone Hutchison Australia, about the operator’s process maturity, propositions, and initiatives under its current transformation programme.
With over 20 years’ experience in Finance and Telecoms with a particular expertise in customer-facing processes, and with vast knowledge of Lean and Six Sigma tools and techniques, Carole gives us a teaser of the successful case study presentation she’ll be discussing at PEX Week Australia on 28th July, 2015.
Behind the Scenes at Vodafone Hutchsion Australia: 2015 Transformation Journey to Process Excellence.

By entering in your information and submitting the form, you give the sponsor permission to contact you regarding their product.

To continue viewing this content please fill out the form below and become a Process Excellence member.
Or if you're already a Process Excellence member, sign in below to download.
You may login with either your assigned username or your e-mail address.
The password field is case sensitive.
Forgot your password?
Not a member?

Reasons for Joining
  • Address your challenges through knowledge sharing with peers from our global network of specialists.
  • Benchmark your business initiatives with the who's who in the field.
  • Hear from industry pioneers how to maximize ROI in today's challenging economy.
  • And best of all It's FREE!