Keep abreast of the latest change management, business process management, operational excellence, lean, six sigma, risk management and customer experience news and information with our expertly written articles. Each process excellence article is expertly researched and written with the aim of providing industry professionals with actionable insight of the highest quality. 

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April 25, 2016 by Sumit Dutta
Opex Week live button
Watch the action from OPEX Week 2016 and learn from real world case studies and strategies you can use to help implement and optimise your own process excellence plans.
April 20, 2016 by Process Excellence Network
Process Excellence Network
Next Tuesday and Wednesday (April 26 and 27, 2016), PEX Network will be streaming LIVE video from our OpEX and Process Transformation Week conference, which features insights from some of Europe's leading process practitioners. Tune in to hear insight the likes of Coca Cola, Deutsche Post, Carlsberg, Ernst & Young and many more.Here is...
April 20, 2016 by Diana Davis
PEX Network's OpEX and Process Transformation Week got underway today with a bang. A “Big Bang,” that is. We took some of Europe’s most senior process practitioners on a journey into outer space as they gathered in London to push into new frontiers for process excellence when the conference opened with our new video “Process Frontiers."The...
April 19, 2016 by Diana Davis
Ever wonder what are all the different elements that go into making a process excellence deployment successful? Today’s process practitioners have an almost ever-expanding number of methodologies, tools and technologies at their disposal that making sense of it all can sometimes seem a bit overwhelming. So wouldn’t it be nice to have a handy guide...
April 13, 2016 by Lucy James
PEX Awards
Catalent Pharma Solutions, Bristol-Myers Squibb and Optus share their thoughts on their award wins at PEX Week USA 2016The PEX Network has been recognizing exceptional performance in process excellence since 2004. Over the years, we’ve seen categories come and go, we’ve enjoyed the arrival of the Awards infographics gallery, and we’ve heard “the...
April 5, 2016 by Aaron Azzopardi
Guest contributor Aaron Azzopardi proposes a concept called “Raise the BaR” to help teams develop a habit of continuous improvement through empowered and engaged teams. Here’s how it works.
April 1, 2016 by Rupesh Lochan
Product life cycles are getting shorter. Consumers are well informed and restless. And the relentless march of information technology have all forced organizations to be more agile, flexible and innovative in order to remain sustainably competitive. But establishing a culture of innovation is easier said than done, especially for larger organizations that have the legacy of established systems and processes to be adhered to. But establishing a culture of innovation is easier said than done.
March 29, 2016 by Andrew Spanyi
Process ownership is widely recognized as one of the cornerstones of process excellence. The principal thought leaders in Six Sigma, reengineering and continuous improvement have all extolled the virtual of process ownership. So why does it go wrong so often?
March 14, 2016 by Diana Davis
The 10 Commandments of Process Mapping
These commandments may not have been revealed by divine intervention, but they do offer up a list of rules to live by if you want to develop effective process maps.
March 14, 2016 by PEX Network Editorial
Opex Book Review
In this book review, Chuck Miles, Director, Materials Management, Logistics and Inventory at Gogo, provides thoughts on Kevin Duggans latest book entitled Beyond the Lean Office. Flow of information and communication in the office is the most overlooked and often most difficult area to understand and improve. The use of electronic communications...
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