BTP is boutique player in the process transformation and digital automation arena. Our core aim is to help our customers to scale, enhance quality and customer experience through the induction of a digital automation workforce.  This is achieved through linking process transformation with digital and human workforces together – ultimately, we bridge People, Process and Technology.

We strive to build enduring valued relationships with our clients, underpinned by mutual respect for the business knowledge and technical expertise required to achieve ongoing success for our customers.

We seek to align with our client’s business imperatives to improve customer engagement, scale their operations, retain staff or compliment enterprise systems for greater utilisation.

Our customer solutions have been recognised by Gartner and other international bodies for business process excellence. Our service span Process Prioritisation and Selection, Automation Roadmaps, Benefits Analysis, Process Discovery, Proof of Concepts (PoC), Centres of Excellence (CoE) through to Project / Program Delivery. Our solutions are underpinned by leading technology providers for Robotic Process Automation (RPA), cognitive and capture technologies.