Australasia’s Premier Operational Excellence Conference

OPEX Week is one of Australia’s largest operational excellence events, where decision makers from across the country discuss new strategies and challenges surrounding OPEX and ways to improve frontline and business performance!

In an increasingly competitive marketplace full of disruptive challenges and digital innovations, it’s more important now than ever before for businesses to focus on operational excellence. With 53% of businesses recognizing change management as a key priority, and 45% of paid activities able to be automated in 2019, new ways of working will be integral to your role in the near future.

OPEX Week 2019 looks at ways business leaders can improve change and operational excellence programs. With customers demanding faster, better and cheaper services, it remains important to transform operating models for world class capability. With the basis of operational excellence built on teams working on problems and opportunities that are aligned with organisational strategies, OPEX Week 2019 is relevant to all businesses looking to improve operational capabilities.

Event Statistics


Case Studies


Industry Leading Streams


Expert Speakers


International Keynotes


Operational Excellence Event in the World

New Case Studies. Real Challenges. First Class Projects

Brand new case studies on continuous improvement models and approaches by Kellogg's and Optus 

6 new streams on topics such as data analytics, change management and customer centricity, including how to achieve end-to-end process efficiency, best practice and lessons learned

Several case studies on transformation with the aid of tech and aligning process improvements and technical enhancement

7 case studies dedicated to culture and change and sustainably transforming a business with specific approaches and outcomes

A pre-conference Mastercard site tour looking at their Innovation Labs and world class business capability

A look into how ING changes their processes for Operational Excellence, drawing on inspiration from international leaders

6 major topic areas and streams - culture, processes and transformation

Renewed focus on connecting your capability to improve operational processes and delight customers, plus technical strategy for the future of OPEX