·      Develop transformation strategies that enable future growth

·      Advancing business transformation through technology, people and process evolution

·      Investing in a technology ecosystem to build a digitally enabled business

·      Developing Strategy, projects and capabilities to drive end-to-end business transformation

·      Rethinking value creation: from productivity and efficiency to growth and revenue generation

·      Building efficiencies and agility through transformational capabilities

·      Develop a process architecture to improve collaboration and break down silos

What are your peers prioritising in 2023? What are their key focus areas? And where are they investing their time, money, and resources? Find out here in this illuminating industry snapshot

·      A systematic approach to identifying the greatest improvement opportunities to drive operational excellence in business operation

·      Coupling technologies with OPEX initiatives to make operations more intelligent and drive down complexities

·      Drilling down on data analytics capabilities for real time efficiency and intelligence

·      Sharpening the culture to sustain and scale improvements and intelligent operations

Enjoy a coffee and morning snack with a side of lively Business Transformation conversation with your peers!

The value of process automation and innovation goes beyond cost reduction, as leading companies deliver a wholesale increase in value by focusing the team on the right areas.

· Developing the right automation strategy and approach for the team

· Overcoming the governance challenges to drive growth and scalability

· Leveraging automation to drive productivity, creativity and employee experience

Confronted with the workplace upheaval, companies that create authentic and purpose-led experiences will be able to drive sustainable performance improvement and transformation through engaged and energised workforce.

·   Why employee experience matter? Reaching the new heights of transformation

·   Understanding how the drivers and motivations of today’s workforce have changed

·   Taking a systematic approach to employee experience and embed that with the transformation roadmap

·   Best practices sharing on employee engagement

In this session hear a Bank First case study on how they ensure their members are at the heart of of their organisation. Using human-centred design to create and implement strategies that support our members' journeys. Our approach is integrated into our products and distribution, creating a lasting impact.

Enjoy lunch with a side of lively Business Transformation conversation with your peers

·   Integrating process improvement efforts across the company for improved customer experience: Bringing together CI, PMO and quality assurance

·   Breaking down the silos for standardisation in process and customer experience

·   An evolving approach with mixed toolkits: Lean six sigma, industrial engineering and design

·   Managing change and integration throughout the journey

·      Bringing organisational transformation to life with a clear strategic vision - building the case for change before it’s too late

·      Grounding the case for change in purpose, not just profit, to ensure success with your people

·      Taking a holistic approach by successfully implementing governance and infrastructure to unlock the potential of digital transformation

·      Pro-actively mitigating barriers internally and externally to secure your transformation journey

In a session which will reset your approach, join Lavinia to discover how you and your team form better habits to achieve your business transformation goals. Lavinia will give you the tools to reset and reframe in order to:

·      Prioritise: rethinking the approach to your day for maximum effectiveness

·      Collaboration: effectively managing time, team and results

·      Building: what are the time management, meeting structures, and check ins that will form the basis of transformation success

Enjoy a coffee and afternoon snack with a side of lively Business Transformation conversation with your peers!

Got a technology, leadership, process or strategy question? These spotlight masterclasses are your chance to fire your questions at like-minded peers and get their diagnosis on what needs to change and how. Take your pick from a series of masterclasses and let the leading Business Transformation minds help you find a solution!

Spotlight Masterclass A:

Proactive strategies to lead through change: A deep dive into change management

This spotlight masterclass will focus on how to deliver great change results for yourself, your team, and your organisation.

· Understand and demystify human reaction to change

· Learn how to be preventative, proactive, and responsive through change

· Learn how to take the emotion out of resistance

· Drive change adoption

Spotlight Masterclass B:

An integrated approach to redefining experience: Aligning business process around customer needs

·    Understanding the linking customer, strategy, processes and the organisation

·    The functional organisation vs. the customer-centric organisation

·    What is customer value? Focus on customer needs

·    Achieving customer value through employee

·    Experience: where to focus

·   Inspiring human centred transformation

Spotlight Masterclass C:

Understanding how to prepare processes for mining and automation

Process mining, mapping and RPA are powerful tools for driving efficiency and streamlining operations. However, it is important to remember that alone, they are not a ‘silver bullet’

·   Evaluating how you identify processes for automation

·   Deploying process improvement methodologies prior to automation to maximise success

·   Ensuring that you are automating ‘clean’ processes

·   Avoiding the common pitfalls of process automation

Spotlight Masterclass D:

Women in transformation leadership

The Women in Transformation leadership masterclass has become an integral part of OPEX Week as we see more and more female leaders rise to the top and break the glass ceiling. Join to hear reallife experiences and insights on:

·  Recession-proof leadership

·  Personal branding for transformation leaders

·  Driving innovation through diversity and inclusion

·  Growing the next generation of leaders