Raj Iyer

Continuous Improvement Manager Water Corporation

Conference Day One: 16 March 2021

Tuesday, March 16th, 2021

2:30 PM Case Study: Shining a Light on the Water Industry: A Business-Wide Approach to Operational Excellence

The pursuit of operational excellence has always been part of a shared set of outcomes which water and utility companies have been trying to achieve. However, the approaches employed by companies to achieve these outcomes differ based on the company.

Raj Iyer will present an in-depth case study highlighting Water Corporationā€˜s employment of a new training strategy. This led to the successful implementation of a long term operational excellence program, which began with teaching each department the processes behind the program.

  • Utilising an organization-wide strategy to improve processes
  • Having aligned objectives and outcomes in the transformation process
  • Embedding within the corporate culture an agile and continuous improvement philosophy


Check out the incredible speaker line-up to see who will be joining Raj.

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