Jerome Harris
Head of National Quality Built
OPEX 2026 - Day 1 Program (Monday, 26 October)
9:40 AM Partner Keynote | Projects to Performance: Making operational excellence repeatable in construction
Built launches 20 to 40 new projects a year, each with a different client, design, site and supply chain. Join GBTEC and Jerome Harris, National Head of Quality at Built, to hear how they're using process management to make good delivery repeatable across the business, covering:
- Why "project is king" makes standardisation so hard
- How Built mapped its project lifecycle and connected it to its digital strategy
- Early wins, from faster onboarding to cutting unneeded software
- Lessons learned, including why "good enough" beats perfect
Followed by a fireside chat with Thomas Kohlenbach, Principal Consultant at GBTEC APA
Check out the incredible speaker line-up to see who will be joining Jerome.
Download The Latest Agenda
