Daniel Kloza
General Manager - People Shared Services, Bank of Queensland
OPEX 2026 - Day 2 Program (Tuesday, 27 October)
2:30 PM FIRESIDE CHAT | Cutting the work, not the worker: How job redesign is recovering productivity without a redundancy programme
When headcount is fixed and demand isn't shrinking, the only lever left is the work itself. A practical account of how one organisation systematically eliminated low-value tasks, collapsed approval layers, and redesigned roles around output — delivering measurable productivity gains without a restructure.
Check out the incredible speaker line-up to see who will be joining Daniel.
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