Claire Singleton
Head of Organisational Change Management - Global HSESC Transformation Rio Tinto
OPEX 2026 - Day 2 Program (Tuesday, 27 October)
9:40 AM SOLUTION PANEL | Building a Continuous improvement culture when your people are exhausted from change
Change fatigue is real. Transformation programmes are failing not because the strategy is wrong but because the organisation has hit psychological saturation. How do you re-engage a tired workforce around continuous improvement as a mindset, not a programme?
10:20 AM The delivery infrastructure gap: Why execution fails without the systems, data and operational backbone to support it
Most execution failures aren't leadership failures — they're infrastructure failures. This session examines the operational foundations organisations are missing that cause programmes to degrade at scale: process visibility, real-time performance data, and the connective tissue between strategy and frontline delivery. A commercial perspective on what closing the gap actually requires.
Check out the incredible speaker line-up to see who will be joining Claire.
Download The Latest Agenda
