With hybrid work models becoming a permanent fixture in business today, organizations require a complete shift in focus around process optimization and employee engagement.

The PEX Report 2022 showcases the results of our annual global-state-of-the-industry survey, which informs us on current process challenges, priorities and investments over the next 12 months.

Featuring exclusive analysis and commentary from process experts at the LEGO Group, JP Morgan Chase & Co. and DHL, the report provides a benchmark for organizations currently undergoing their own operational excellence (OPEX) journey.