Operational Excellence in 2018: Australian State of the Industry Report
For the 5th year running, we surveyed over 50 business
improvement professionals from a cross-section of industries across Australia to
uncover the major challenges, trends and opportunities for productivity gains
in Australian business improvement now and in the coming months.
This report, sponsored by Open Orbit, explores three main drivers influencing the way
Australian businesses are approaching OPEX, including:
customer priorities and behaviour
Empowering people and building leadership to drive change
Enhancing process excellence through tech applications
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