Enterprise Transformation:
Re-Imagining Process, People, Strategy & Operations with a Digital Core
Australia’s #1 Event for Transformation & Operational Leaders 21 Years Running!
13th - 15th October 2025
| Sydney, Australia
Conference Day One: Tuesday, 14 October 2025
8:15 am - 8:45 am
Registration and Coffee
8:45 am - 8:50 am
Event Directors Opening Remarks
8:50 am - 9:00 am
Chair’s opening remarks
9:00 am - 9:30 am
LEADERS PANEL DISCUSSION: Beyond Transformation: Building the Enterprise of the Future
Tighe Wall -
Chief Transformation Officer,
Contact Energy Ltd
Bari Singh - Technology Executive - Strategic Capabilities, Cloud and Advanced Technologies, GPC Asia Pacific
Caroline Ferris - Head of Core Banking Transformation, Bank of Sydney
· What strategies ensure digital, and tech transformation is embedded across the enterprise for long-term impact?
· How can we align innovation with commercial and operational goals to create measurable value?
· What leadership strategies help organisations build resilience, foster innovation, and drive adoption in times of transformation?
Bari Singh
Technology Executive - Strategic Capabilities, Cloud and Advanced TechnologiesGPC Asia Pacific
9:30 am - 10:00 am
Industry Leading Case Study Hosted by Celonis
10:00 am - 10:15 am
Speed Networking – Connect with Your OPEX Week Network
10:15 am - 10:45 am
Case Study: What I Wish I Knew One Year Ago: Aligning Transformation for Measurable Impact
David Johnson -
Global Head of Global, Business Transformation,
IFM Investors
· Crafting plans that clearly demonstrate how each initiative directly aligns with strategic goals and delivers measurable results.
· Driving buy-in by communicating how innovation and adaptability enhance the measurable contribution of individual and team efforts.
· Tackling resistance and legacy systems by prioritising changes that demonstrably improve alignment and measurable outcomes.
· Implementing strategies that emphasise continuous evaluation of initiative contributions and adaptation to evolving.
10:45 am - 11:15 am
Industry Leading Case Study Hosted by Minitab
11:15 am - 11:30 am
Business Transformation Demonstration Drive
11:30 am - 12:00 pm
Morning Break and Community Connections
It’s time to solve your challenge with the input, advice, perspective and experience of your peers!
During this part of the event, attendees attend their pre-selected interactive discussions. Delegates can select 3 x interactive discussion groups, each lasting 30 minutes. Discussion groups are hosted by experts and kept intimate to allow all attendees the opportunity to discuss your most pressing questions in an informal yet constructive approach to problem solving.
INTERACTIVE GROUP DISCUSSIONS
IDG A
12:00 pm - 1:30 pm Enterprise Re-Invention through Operational ExcellenceIDG B
12:00 pm - 1:30 pm Transforming Business Performance, Resilience & AgilityIDG C
12:00 pm - 1:30 pm Automation & Data for ProcessIDG D
12:00 pm - 1:30 pm Digital Enterprise Transformation
1:30 pm - 2:30 pm
Lunch Break and Industry Insight
Enjoy lunch with a side of lively Business Transformation conversation with your peers!
1:30 pm - 2:30 pm
VIP Lunch Hosted by Celonis
Chief Transformation Officer Boardroom
2:30 pm - 3:00 pm EXECUTIVE STORY: Driving Agile Transformation for Long-Term Success Bari Singh - Technology Executive - Strategic Capabilities, Cloud and Advanced Technologies, GPC Asia Pacific· Integrating agile methodologies with automation, AI, and process improvement to accelerate transformation.
· Maximising ROI through strategic technology investments and process optimisation.
· Designing transformation initiatives that balance short-term gains with long-term resilience.
· Building a flexible, agile framework for future-proofing the organisation.
Bari Singh
Technology Executive - Strategic Capabilities, Cloud and Advanced TechnologiesGPC Asia Pacific
Chief Transformation Officer Boardroom
3:00 pm - 3:30 pm PANEL DISCUSSION: Leading Transformation at the Executive Level Timothy Roberts - Process Excellence Lead, HSBCAimee Green - National Portfolio & Delivery Director, I-Med Radiology Network
Demi Stefanova - Chief Executive Officer, Quickstep Group
· Developing scalable capabilities to ensure sustainable, long-term transformation.
· Aligning leadership, technology, and business strategies for cohesive execution.
· Real-life examples from global leaders on navigating complex transformations.
Chief Transformation Officer Boardroom
3:30 pm - 3:45 pm Industry Leading Case Study Hosted by Explic8AI, AUTOMATION, DATA
2:30 pm - 3:00 pm Q&A: Data-Driven Transformation: From Insights to Intelligent Action Mitchell Burger - Chief Insights Officer, Healthdirect Australia· Practical applications of process mining, automation, and advanced analytics to drive measurable operational improvements.
· Exploring how cloud computing, AI, blockchain, and edge computing are transforming data centres and enterprise systems.
· Assessing the business impact of data-driven strategies, secure access technologies (SASE), and next-gen virtualisation.
· Overcoming data literacy challenges to unlock the full potential of AI, ML, and language models for automation.
AI, AUTOMATION, DATA
3:00 pm - 3:30 pm PANEL DISCUSSION: Turning AI Potential into Real Business Value: Automate, Optimise, Transform James Harding - Head of Technology, Eco OutdoorMitchell Burger - Chief Insights Officer, Healthdirect Australia
· How can businesses move beyond AI hype to achieve real, measurable impact through automation and optimisation?
· What are the key considerations for building a strong business case for intelligent automation, balancing ROI, cost, and scalability?
· How can organisations ensure responsible AI implementation while achieving results and managing stakeholder expectations?
AI, AUTOMATION, DATA
3:30 pm - 3:45 pm Quickfire Showcase: AI & Automation Craig Spence - General Manager of Operational Excellence, McGrath Estate AgentsHear how AI and automation are delivering tangible value across industries, with an example from real estate. Discover how AI is benefiting owners, tenants, and staff by improving operational efficiency, enhancing customer experiences, and enabling smarter decision-making.
3:45 pm - 4:15 pm
Afternoon Break
Enjoy a coffee and morning snack with a side of lively Business Transformation conversations with your peers!
Chief Transformation Officer Boardroom
4:15 pm - 4:45 pm Q&A: Building Resilience to Thrive in Uncertain Times Philippa Spark - Head of Corporate Strategy, transurban· How can leaders create a resilient culture that empowers teams to thrive during crises?
· Which strategies should leaders prioritise to ensure their businesses are prepared for future uncertainty?
· In what ways can agile leadership foster a mindset of innovation and proactive change management?
CHANGE EXPERIENCE
4:15 pm - 4:45 pm Leaders Interview: Navigating Change: Insights from Transformation Experts Laura Mirsch - Head of Transformation, ColesTanzil Rashid - Head of Learning, Culture & Capability, Ymca
In this short interviews, transformational leaders share their personal journey of driving organisational change, offering key insights into overcoming challenges, aligning teams, and sustaining momentum through transformation.
4:45 pm - 5:15 pm
LEADERS PANEL DISCUSSION: 5 Common Mistakes in Transformation and How to Avoid Them
Belinda Dawson -
Chief Transformation Officer,
The Disability Trust
Dan Ramirez - Head of Transformation, Insular Life Assurance
Mark Dagworthy - Head of Transformation, Lending Services, NAB
In this session, transformation experts will explore the five most common mistakes organisations make during their transformation journeys and offer actionable insights on how to avoid them. From overlooking cultural shifts to neglecting clear communication, these missteps can derail even the most well-planned initiatives. By understanding these pitfalls, leaders will gain valuable knowledge on how to drive successful, sustainable transformation.
