Enterprise Transformation:
Re-Imagining Process, People, Strategy & Operations with a Digital Core
Australia’s #1 Event for Transformation & Operational Leaders 21 Years Running!
14-15 October 2025
| InterContinental Double Bay, Sydney, Australia
Conference Day One: Tuesday, 14 October 2025
8:15 am - 8:45 am
Registration and Coffee
8:45 am - 8:50 am
Event Directors Opening Remarks
8:50 am - 9:00 am
Chair’s opening remarks
9:00 am - 9:30 am
LEADERS PANEL DISCUSSION: Beyond Transformation: Building the Enterprise of the Future
Joy Kennedy -
Strategic Advisor, Business Transformation Management,
SAP
Caroline Ferris - Head of Core Banking Transformation, Bank of Sydney
Philippa Spark - Head of Transformation Strategy & Planning, transurban
· What strategies ensure digital, and tech transformation is embedded across the enterprise for long-term impact?
· How can we align innovation with commercial and operational goals to create measurable value?
· What leadership strategies help organisations build resilience, foster innovation, and drive adoption in times of transformation?
Sponsored by: SAP Signavio
9:30 am - 10:00 am
Rewrite the Future of Business Transformation: Make AI work for your Enterprise
Gerold Laue -
- Manager, Value Engineering APAC,
Celonis
Join us as we explore the foundational role of Process Intelligence (PI) in the age of AI. Discover how Celonis empowers organizations to uncover and optimize their processes, laying the essential groundwork for both human and AI workforces to create real, measurable impact and achieve next level operational excellence.
Sponsored by: Celonis
10:00 am - 10:15 am
Speed Networking – Connect with Your OPEX Week Network
10:15 am - 10:45 am
Case Study: Aligning Transformation for Measurable Impact
David Johnson -
Global Head of Business Transformation,
IFM Investors
· Crafting plans that clearly demonstrate how each initiative directly aligns with strategic goals and delivers measurable results.
· Driving buy-in by communicating how innovation and adaptability enhance the measurable contribution of individual and team efforts.
· Tackling resistance and legacy systems by prioritising changes that demonstrably improve alignment and measurable outcomes.
· Implementing strategies that emphasise continuous evaluation of initiative contributions and adaptation to evolving.
10:45 am - 11:15 am
Digital Transformation: Are We Truly There?
Mikhail Golovnya -
Senior Advisory Data Scientist,
Minitab
Mikhail Golovnya explores the true potential of digital transformation, from basic data collection to advanced analytics and generative AI, addressing its cultural impact, ethical questions, and future possibilities. Drawing on decades at the forefront of data science, he challenges whether we’ve truly reached the limits of modern technology.
Sponsored by: Minitab
11:15 am - 11:45 am
Morning Break and Community Connections
It’s time to solve your challenge with the input, advice, perspective and experience of your peers!
During this part of the event, attendees attend their pre-selected interactive discussions. Delegates can select 3 x interactive discussion groups, each lasting 30 minutes. Discussion groups are hosted by experts and kept intimate to allow all attendees the opportunity to discuss your most pressing questions in an informal yet constructive approach to problem solving.
INTERACTIVE GROUP DISCUSSIONS
IDG A
11:45 am - 1:15 pm “+AI versus AI+” Applying AI as an Add-On vs. AI led transformation for Process Intelligence Christine Blyth - CEO, EvolvereNorman Lee - Solution Architect, ARIS
IDG B
11:45 am - 1:15 pm 'The leadership skill no one talks about. Curiosity in a world obsessed with answers' Dr Chris Rowell - Managing Director, Performance FrontiersSarah West - Principal, Performance Frontiers
IDG C
11:45 am - 1:15 pm Digital Karma: What You Design, You Become Lt Col Sandeep Jadhav - Lean Six Sigma Master Blackbelt and Digital transformation expert, .Sumit Bhandari - Founder & CEO, VCG Digital
Beyond Lean, beyond ERP. The next era of transformation blends AI, xR, neuroscience, and process mining to help enterprises evolve consciously — turning technology into intelligence and operations into insight.
Sponsored by: VCG Digital
IDG D
11:45 am - 1:15 pm Scaling Automation & AI for ROI and Competitive EdgeIDG E
11:45 am - 1:15 pm Human-Centric Design in the Age of AI-Driven AutonomyIDG F
11:45 am - 1:15 pm AI-Powered Decisioning & the Rise of Enterprise Agents
1:15 pm - 2:15 pm
Lunch Break and Industry Insight
Enjoy lunch with a side of lively Business Transformation conversation with your peers!
1:15 pm - 2:15 pm
VIP Lunch Hosted by Celonis
Chief Transformation Officer Boardroom
2:15 pm - 2:45 pm PANEL DISCUSSION: Leading Transformation at the Executive Level Timothy Roberts - Process Excellence Lead, HSBCDemi Stefanova - Head of Growth Marketing, Quickstep Group
Ian Nicholls - CEO, explic8
· Developing scalable capabilities to ensure sustainable, long-term transformation.
· Aligning leadership, technology, and business strategies for cohesive execution.
· Real-life examples from global leaders on navigating complex transformations.
Chief Transformation Officer Boardroom
2:45 pm - 3:15 pm 5 Things that CEOs should know about AI but their CIOs won’t tell them! Ian Nicholls - CEO, explic8- AI’s strategic value
- The true cost of scaling AI
- AI risk, ethics, and regulation
- Talent model and organizational design
- Practical next steps you can take as a CEO
Chief Transformation Officer Boardroom
3:15 pm - 3:40 pm Q&A: Building Resilience to Thrive in Uncertain Times Philippa Spark - Head of Transformation Strategy & Planning, transurban· How can leaders create a resilient culture that empowers teams to thrive during crises?
· Which strategies should leaders prioritise to ensure their businesses are prepared for future uncertainty?
· In what ways can agile leadership foster a mindset of innovation and proactive change management?
AI, AUTOMATION, DATA
2:15 pm - 2:40 pm Q&A: Data-Driven Transformation: From Insights to Intelligent Action Mitchell Burger - Chief Insights Officer, Healthdirect Australia· Practical applications of process mining, automation, and advanced analytics to drive measurable operational improvements.
· Exploring how cloud computing, AI, blockchain, and edge computing are transforming data centres and enterprise systems.
· Assessing the business impact of data-driven strategies, secure access technologies (SASE), and next-gen virtualisation.
· Overcoming data literacy challenges to unlock the full potential of AI, ML, and language models for automation.
AI, AUTOMATION, DATA
2:40 pm - 3:10 pm PANEL DISCUSSION: Turning AI Potential into Real Business Value: Automate, Optimise, Transform James Harding - Head of Technology, Eco OutdoorMitchell Palmer - Chief Operating Officer, Aussie Industries
· How can businesses move beyond AI hype to achieve real, measurable impact through automation and optimisation?
· What are the key considerations for building a strong business case for intelligent automation, balancing ROI, cost, and scalability?
· How can organisations ensure responsible AI implementation while achieving results and managing stakeholder expectations?
AI, AUTOMATION, DATA
3:10 pm - 3:40 pm Quickfire Showcase: Transforming Business Performance, Resilience & Agility Erin Cullen - Head of Operations, Hawke's Brewing Co.Louis Leung - Chief Transformation Officer, Team Super
3 presenters, 10 minutes on the clock for each. They will share with you their top tool, tactic or tip which revolutionised the business transformation in the last 12 months. Focused, fast and effective – vote for your top approach at the end of the session!
1. Innovative High Growth Strategy
Presenter: Erin Cullen, Head of Operations, Hawke's Brewing Co.
2. Simplifying Operations to Transform Business Performance
Presenter: James Gardner, Commercial Ranging Lead, Woolworths
3. Empowering People for Transformational Change
Presenter: Louis Leng, Chief Transformation Officer, Team Super
3:40 pm - 4:00 pm
Business Transformation Demonstration Drive
4:00 pm - 4:30 pm
Afternoon Break
Enjoy a coffee and morning snack with a side of lively Business Transformation conversations with your peers!
4:30 pm - 5:00 pm
LEADERS PANEL DISCUSSION: 5 Common Mistakes in Transformation and How to Avoid Them
Belinda Dawson -
Chief Transformation Officer,
The Disability Trust
Dan Ramirez - Head of Transformation, Income Insurance Limited
In this session, transformation experts will explore the five most common mistakes organisations make during their transformation journeys and offer actionable insights on how to avoid them. From overlooking cultural shifts to neglecting clear communication, these missteps can derail even the most well-planned initiatives. By understanding these pitfalls, leaders will gain valuable knowledge on how to drive successful, sustainable transformation.
