Scott Turner

For many organizations, AI initiatives have focused on deploying tools that improve existing processes. Yet simply layering AI onto legacy ways of working rarely delivers gains let alone transformation. The organizations capturing exponential value are taking a different path: redesigning work itself. In this keynote session, Mercer explores why AI represents far more than a technology shift. It is a once-in-a-generation opportunity to rethink how value is created. Rather than asking where AI fits within today's operating model, they will demonstrate how to reimagine the operating model itself. 

• Examining how leaders can deconstruct jobs and processes, redeploy work, and reconstruct new ways of operating 

• Re-allocating work between humans and intelligent machines

• Developing an actionable framework for moving beyond pilots and use cases to execute on a system of work that deliver rapid and sustainable economic value