Justin Webb

Justin Webb

Senior Vice President of Operational Excellence and Strategic Initiatives 24 Hour Home Care
Justin Webb

Tuesday, Jan 26: OPEX & Continuous Improvement Day 1

12:30 PM CASE STUDY: INTELLIGENT AUTOMATION UNLOCKING INSTANT CLIENT AUTHORIZATION PROCESSING

The 24 Hour Home Care team have struggled with a growing backlog of manual client authorizations. By implementing an Intelligent Document Processing solution that combines OCR, RPA, and AI, the team streamlined a fragmented workflow into a fast, accurate, and scalable system. Processing that once took days now happens in minutes, delivering a tangible example of Agentic AI driving operational excellence beyond pilot-stage experimentation. 

• Leveraging End-to-End Automation combines OCR and AI to extract, validate, and process data without manual effort

• Focusing on the rapid turnaround to reduce cycle time significantly  

• Sharing the real impact on significant efficiency gains with measurable ROI and production-scale success


Check out the incredible speaker line-up to see who will be joining Justin.

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