Jeff Machols

VP Head of Continuous Improvement Sustainability New York Life Insurance Company

Wednesday, Jan 27: OPEX & Continuous Improvement Day 2

9:35 AM PANEL DISCUSSION: AI WON'T FIX BROKEN PROCESSES: RETHINKING ENTERPRISE TRANSFORMATION

For many organizations, AI is not the biggest barrier to transformation—process is. While the conversation often centers on models, copilots, and agents, the real constraint is the operating environment in which AI is expected to perform. Fragmented processes, disconnected data, organizational silos, and legacy ways of working prevent AI from delivering the productivity gains and business outcomes leaders expect.

• Explores why workflow redesign must become the foundation of every AI strategy

• How to see AI as a catalyst to simplify operations, modernize decision-making, and redesign how work and value flow across functions

• creating an operating model where AI can scale and deliver measurable business value

Check out the incredible speaker line-up to see who will be joining Jeff.

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