Jean Hammelev

Many organizations generate innovative ideas, but few have a repeatable system for turning those ideas into measurable business outcomes. This case study will demonstrate how Sonora Quest Laboratories established an Innovation Center of Excellence (ICOE) to transform innovation from a collection of isolated projects into a scalable enterprise capability.

• Learn why and how to establish an Innovation Center of Excellence within an OpEx/transformation function

• See how an ideas & initiatives portal drives prioritization, resourcing, and execution

• Sharing examples where the model was applied to operational priorities such as specimen scanning and STAT turnaround time improvement, including an aggressive goal to improve STAT performance to greater than 90% within four hours call-to-call

• Key takeaways on replicating the framework in other complex transformation environments