Erlin Kakkanad

Efficiency matters, but leading companies are shifting their OPEX requirement from bottom-line optimization to top-line acceleration. Join this session to hear the key discussion points including:

·       How are organizations redefining operational excellence beyond cost efficiency? What does value mean?

·       How not to miss the customer inflection point in the race towards business transformation?

·       Where has operational excellence led directly to measurable business value?

·       What metrics or KPIs are used to track value realization instead of just cost savings?

·       Developing the future workforce to support the shift towards the growth organization

·       What can we do when the organization is stuck in the cost-cutting mindset? 

FIRESIDE CHAT (WITH CI LEADERSHIP’S TRUE BELIEVERS)

·       What are key process and leadership principles for creating a CI culture?

·       Guiding your culture change with a designed process

·       How are leaders’ behaviours driving culture?

·       How to align and engage your workforce all the way to frontline workers