Craig Carrington

Chief Transformation Officer Ford Credit

Craig Carrington is Ford Credit executive vice president, Chief Transformation Officer. He is responsible for Ford Credit's business transformation through technology modernization efforts across North America, Europe and China. He also leads the Ford Credit Insurance and Vendor Relations teams. Previously, he was executive vice president, Operations and Insurance, leading the company's global operations, as well as Insurance, Vendor Relations, and Learning and Development. He also has served in key roles in U.S. business centers; as regional risk manager and business development manager based in Shanghai and covering markets throughout the Asia Pacific and Middle Eastern regions; and various roles in Finance. Carrington joined Ford Motor Company in 1998 in the controller's office at a Ford parts plant. He joined Ford Credit in 2000 at the newly established Tampa Business Center. Carrington earned a bachelor's degree in finance and a master's degree in business administration from Florida A & M University. He and his wife, Regina, have three children.

Tuesday, Jan 26: Chief Transformation Officer Summit (Invitation Only)

9:45 AM WHO REALLY OWNS TRANSFORMATION (AND WHY THAT'S THE FUNDAMENTAL GOVERNANCE CHALLENGE?)

When enterprise transformation is owned by everyone, accountability for the outcome can quickly become diluted. As organizations establish transformation offices, AI teams, automation functions, strategy groups, and business operations capabilities, accountability becomes increasingly fragmented. This session tackles one of the most debated questions in enterprise transformation: Who is the ultimate owner of transformation and what's the best model for transformation?

• Identifying the best ownership model for strategic level transformation

• Designing the transformation engine: how business operations, strategy, and transformation functions fit together

• Where AI, automation, and enterprise data capabilities should sit and how they should collaborate

• PMO, EPMO, or TMO: which model best support your enterprise transformation?

• Federated versus centralized transformation offices: which approach delivers the greatest impact?

• Connecting teams "at the hip" around a shared transformation agenda and accountability model

• Prioritizing initiatives and aligning investments across multiple business units and competing priorities

Check out the incredible speaker line-up to see who will be joining Craig.

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