Carolyn Crosby

As enterprise transformations continue to elevate and expand, effectively managing large-scale changes becomes increasing critical. This session will explore different scenarios and approaches for unpicking change complexity, providing insights on best practices and strategies:

·       Ensuring leadership alignment before embarking on the enterprise change journey

·       Balancing the need to keep the lights on while transforming for the future

·       Planning vs execution: recognizing the importance of spending time and resources on planning rather than jumping straight in

·       Building a centralized change framework and teams to remove silos and create an end-to-end view of enterprise transformation

·       Discussing effective ways of advancing change maturity

·       Introducing and leveraging our change partnership model to build organizational change capabilities

Many change management initiatives fall by the wayside as they focus too much on the tools, methods and frameworks. Whilst it’s important to have a systematic approach in change management, it is much more important to build meaningful connections and a trusting environment in which change initiatives can succeed and last. Join this inspirational panel to hear practical ways to build these meaningful connections to engage not only teams’ work but also their hearts and minds.

·       The importance of and strategies for leading a transparent and open dialogue during change initiatives

·       The role of empathy and active listening in building trust and creating meaningful connections

·       Creating shared goals and values to engage hearts and minds

·       Sharing methods to motivate and inspire individuals emotionally and intellectually

·       Sustaining long-lasting change: effective approaches to embedding change within organizational culture