The Chief Transformation Officer Summit Agenda, 1 of your 5 Unmissable Experiences Within BTWS 2027

Chief Transformation Officers face an impossible mandate: deliver transformation today while designing the enterprise of tomorrow.

Yet they face this mandate with budgets misaligned with what matters most, governance clocks that move faster than results can arrive, and often limited operational authority. The answer isn't another playbook. It's the ability to make bold choices, challenge the status quo and turn transformation ambition into enterprise-wide action.

At BTWS 2027, the Chief Transformation Officer Summit brings together the leaders tackling these challenges head-on, as part of five transformative summits under one landmark event. Join us to cut through the noise, share what's working and drive transformation that delivers.

Across two focused days, you'll explore how organisations are:

  • Reinventing the future operating model for an AI-enabled organization
  • Closing the execution gap through disciplined governance with transformation rigor
  • AI as an enabler: scaling adoption before the window closes
  • Leading workforce transformation at scale through the biggest shift in work, skills and leadership in a generation
  • The CTRO dilemma: navigating role ambiguity, authority and career trajectory



Featuring a stellar speaker line-up of over 150 speakers across the 5 Summits, the CTRO Summit hosts leaders including:

  • Nellie Wartoft,  CEO, Tigerhall
  • Craig Carrington, Chief Transformation Officer, Ford Credit
  • Matt Morgan,  Chief Operating Officer, EisnerAmper
  • Nan Li SVP, Head of Global Transformation, Condé Nast
  • Kristen Ziegler,  Chief Human Resource Officer (CHRO), The Bank of Missouri
  • Crystal Broj,  Digital Transformation, Chief & Officer, Medical University of South Carolina