The Change & Transformation Summit Agenda, 1 of your 5 Unmissable Experiences Within BTWS 2027

The Change & Transformation Summit, as part of BTWS has been designed for those who are laser focused on driving change adoption and building a culture of continuous transformation.

Change isn't slowing down — but the way we lead it needs an overhaul. The organizations winning today aren't managing change project by project. They're building change-ready cultures that absorb disruption, accelerate adoption, and sustain momentum across the long arc of enterprise transformation.

The Change & Transformation Leaders' Summit is built for the leaders responsible for making that happen, as part of five transformative summits under one landmark event. Here, we will be equipping their organizations to build capability, prepare their workforce, develop leaders, and embed lasting cultural change.

If you're leading change in the age of AI, this is the room that will define your next move.

Across two focused days, you'll explore how organisations are:

  • Overcoming change fatigue: in the continuous transformation cycle
  • Moving from methodology to mindset: why current change management frameworks are failing
  • Evolving the role of the change leader: how are we spearheading an AI-ready culture
  • Influencing and leading without authority: repositioning change as a core driver of execution
  • Upskilling, reskilling and talent management in the age of AI.




Featuring a stellar speaker line-up of over 150 speakers across the 5 Summits, the Change and Transformation Summit hosts leaders including:

  • Samantha Johnson, GVP & Change Management Executive, First Citizens Bank
  • Stephanie Licht, SVP, Sr. Director Process Optimization & Automation, Old National Bank
  • Kush Pathak, VP, Business Transformation and Strategic Vendor Management, Lincoln Financial Group
  • Derek Robinson, Vice President, Business Transformation, Duke University Health System
  • Mohit Sheera, Strategic Planning Leader, Terumo Blood and Cell Technologies
  • Kezia Opie, Vice President, Technology Vendor Management, JPMorgan Chase
  • Gonzalo Carrillo, SVP, Technology Acceleration, Primerica