The Fatal Failure Gap: What Happens When Innovation Stalls Without Leadership Ownership

You’ve launched transformation initiatives before. You’ve set a clear strategy, assembled capable teams, and invested in the right tools. And yet… progress stalls. Momentum disappears. Teams drift into workarounds.

If this feels familiar, you’re not alone, and this case study could save your next transformation from the same fate.

This is real-world insight from Gerald Lackey, Commissioner of the Virginia DMV, recounting a high-stakes transformation early in his career that failed despite funding, expertise, and strong intent. He explains exactly why it stalled, what leadership missteps caused the failure, and how you can avoid the same pitfalls.

Download this case study to discover:

• Why even well-funded initiatives fail when leadership ownership and presence are missing.
• How to create psychological safety so teams take the risks needed for breakthrough innovation.
• The difference between incremental and bold change, and how to drive high-impact results in your organization.

Don’t let your next transformation get stuck in neutral. Download the case study now to learn from a real failure and turn insight into action.