Reports

Explore the 2025 Post-Show Report for OPEX Week: Business Transformation World Summit 2025.

In this report, you will discover:

• Our audience overview, including region breakdowns and who attended
• Key themes and takeaways from the event
• Standout sessions
• Exclusive insights from our CTO Boardroom
• Attendee testimonials
• Upcoming Events

Thank you to everyone who joined us on-site and we hope to see you in 2026! Download your copy now.

During The 26th Annual OPEX Week: Business Transformation World Summit in Miami, Pandatron provided a total of 212 sessions in the form of an AI Diary.

Pandatron's AI Diary service provided attendees with a seamless and intuitive platform to capture their most valuable takeaways, plan for implementation, and anticipate potential barriers, all while receiving real-time support from their AI coach. What unfolded was a series of 212 rich coaching sessions, initiating not just dialogue but decisive actions towards systemic enhancements in various organizations.

Through their detailed analysis of the anonymized sessions, was repeatedly found that the most significant obstacles were not technological, but organizational - resource allocation, cultural nuances, and communication gaps.

Download this report to learn more about:

• The Impact of the AI Diary: How to plan for implementation, identify and prepare for barriers and get actionable advice
• Key Topics Discussed: Strategic alignment, value creation, leadership, culture and communication, data analytics, stakeholder engagement
• Actionable Ideas: The most actionable ideas and opportunities for innovations from the conversations

In this exclusive report, get the ultimate transformation, data and AI pragmatic playbook for establishing the business context, infrastructure and vendor strategy needed to make agentic AI deliver repeatable ROI. Designed for transformation leaders who must balance bold innovation with operational reality, this briefing gives you the actionable insights to get AI working for your business, not against it.

Inside, you’ll find guidance on the questions that keep you awake at night:

• Where should AI agents sit in your organization? Identify the right business contexts where agentic AI can deliver ROI, beyond flashy pilots.
• Build vs. Buy: The practical framework: Weigh speed, differentiation, talent, and governance to decide whether to develop in-house or partner with vendors.
• Infrastructure and team readiness: Understand the data, compute, and organizational foundations required to scale AI without hitting the usual roadblocks.

Why this matters to you:

• Pinpoint high-impact use cases: Focus on projects that move the needle, not just generate excitement.
• Close critical gaps: Learn where data quality, AI literacy, and governance are most likely to stall progress, and how to fix them.
• Align leadership and teams: Bridge the gap between C-suite expectations and frontline capabilities, ensuring adoption doesn’t just happen, it succeeds.
• Prepare for enterprise-scale AI: Build the right infrastructure, governance, and cross-functional teams to turn experimental pilots into repeatable outcomes.

Download Part 1 now, the essential briefing every transformation leader needs before approving pilots, signing contracts, or setting enterprise AI strategy. If you want AI to actually change your business for the better, this is where you start.

Part 2 of the Agentic AI playbook is built for the challenges you face right now: moving beyond pilots and scaling agents into business-critical workflows, without exposing your organization to unnecessary risk.

As a transformation leader, you’re under pressure to deliver innovation, prove ROI, and keep your enterprise safe. This report is designed to help you strike that balance. You’ll get practical guidance on the decisions that determine whether Agentic AI strengthens your business or puts it at risk.

Inside, you’ll find answers to the questions keeping you up at night:

• How do you safeguard scale? The governance and AgentOps controls that satisfy regulators while preserving agility.
• What new roles will your enterprise need? How to define and build the critical hybrid positions: AgentOps managers, AI product owners, and governance leads, that make AI adoption sustainable.
• How do you prepare your people? Strategies for reskilling and communication that empower employees, align expectations, and ensure AI agents augment - not replace - human talent.

How this report will help you:

• De-risk your roadmap: Master the concrete controls EU and U.S. regulators expect, from audit logs to human oversight.
• Scale responsibly: Get the operating-model blueprint for embedding agents safely into enterprise workflows.
• Win trust across the business: Use our people-first adoption playbook to align C-suite ambitions with frontline realities and embed continuous learning.

Download Part 2 now to get the frameworks, safeguards, and adoption strategies you need before scaling agents into mission-critical workflows. For leaders who want Agentic AI to deliver measurable value without compromising trust, this is your next step.

Process excellence is in a state of flux as evolving business goals, requirements and technologies impart era-defining shifts on operational excellence (OPEX) and business transformation.

Amid the drive towards modernization, innovation and sustainability, organizations face a perfect storm of opportunity and challenge as they seek not only to remain competitive but also surpass ambitions and differentiate themselves in demanding markets.

PEX Network’s State of the Industry Report 2024/25 is a detailed assessment of the current OPEX and business transformation landscape. Drawing upon and examining the results of a recent survey of almost 200 professionals, it paints a comprehensive picture of today’s process excellence environment, enriched by reaction and insight from more than a dozen industry business and thought leaders from across the globe.

Key Findings Include:

• Artificial intelligence (AI) will be the biggest investment area over the next 12 months.
• Almost half of organizations are deploying enterprise-wide OPEX and business transformation.
• OPEX and business transformation are mission-critical in driving growth, managing turnaround and delivering strategic objectives.
• Change management is the leading methodology/solution organizations use to support OPEX and transformation.
• Process improvement is a key focus and investment priority for modern businesses.

Download your copy and explore the core ingredients of successful OPEX and business transformation!