Report | The Chief Transformation Officer Benchmarking Report 2027: Defining the New Transformation Mandate

The transformation mandate has changed – has yours?

What are 125 Chief Transformation Officers actually prioritizing, funding, and struggling with? This benchmark report gives you the answer.

Drawing on survey responses from 125 Chief Transformation Officers, it reveals where transformation leaders are investing, where they have budget authority, what is holding transformation back – and how the role itself is evolving.

Rather than another collection of predictions about the future of transformation, this report gives you a benchmark of what your peers are doing right now.

The numbers tell a detailed story:

• 81% rank AI platforms and applications as a high priority for the next 12 months
• 71% have direct budget authority for AI – the highest of any investment category
• 62% are managing 5+ transformation initiatives simultaneously
• Yet just 34% prioritize AI governance, safety and risk
• Only 7% prioritise data architecture and platforms

The message is clear: transformation is scaling faster than many organizations are building the foundations to support it.

Featuring expert perspectives from:

• Nazia Raoof, Business Transformation Executive, Cotiviti
• Madhu Mukherjee, VP and Head of Transformation and Data Science, USA TODAY
• Jacques McGregor, VP, Digital Business Enablement, Marathon Petroleum Enablement
• Jennifer Dorre, SVP of Business Transformation, KnitWell Group
• Vineet Mehra, Head of Functional Platform, Landside Finance and Controls, Maersk

Download the Benchmark Report and discover where your priorities align, where the gaps are emerging, and what the next generation of transformation leadership will demand.