Case Study

You’ve done everything right: clear strategy, aligned leadership, modern tech. Yet, adoption lags. Engagement drops. Teams build workarounds. It’s a story many transformation leaders know all too well.

In this exclusive failure case study, Kartick Kalaimani, Vice President, Dentsu, shares how a major global transformation stalled, and how the lessons from that experience reshaped the way they approach every transformation today.

Download this case study to learn:

• How to spot the warning signs of “silent resistance” before it derails adoption
• The communication and trust strategies that turn skeptics into champions
• How to design transformations that people believe in, not just comply with

Transformation doesn’t fail in the system; it fails in the story you tell and the trust you build. Download now and learn how to make your next transformation stick.

Have you ever poured resources, time, and energy into a transformation program, only to watch it completely fail? You’re not alone. Many operational excellence initiatives deliver short-term wins but fail to create lasting change.

In this rare failure case study, Iván Céspedes, Continuous Improvement Expert, Roche, reveals the lessons from a billion-dollar transformation he managed earlier in his career at a different organization. Despite millions in savings, certified projects, and impressive short-term results, the program ultimately collapsed, leaving critical insights for any transformation leader who wants to succeed where others fail.

Download this case study to learn how to:

• Avoid catastrophic collapse: Understand why even strong programs can fail without embedding the right culture and behaviors.
• Anchor change in behavior: Learn how defining and measuring behaviors ensures your transformation sticks long after the leaders leave.
• Turn leadership into a safety net: Discover strategies for securing executive sponsorship that protects your initiative from derailment.

If you want your transformation to endure, this is the wake-up call you cannot afford to ignore. By sharing stories like this, Iván helps the broader transformation community learn from real-world challenges, ensuring that failures aren’t just setbacks but stepping stones for others to create lasting, meaningful change.

Ever launched a bold transformation only to have it flat-out rejected? You’re not alone; even the best strategies can stumble when real-world complexity hits.

In this candid case study, Mike Jefferson, VP Head of Business Operations for Technology, Volvo Group, shares one of the most powerful lessons of his early career: how a global IT transformation for 300,000 employees went sideways, and how he turned the experience into a blueprint for success.

This story isn’t about blame; it’s about what you can learn before, during, and after a rollout to avoid the same pitfalls.

What You’ll Learn from This Case Study:

• Why early stakeholder engagement is critical, alignment or resistance starts from day one.
• How to pivot large-scale transformation programs without losing momentum or credibility.
• Strategies for winning over sceptical stakeholders and turning blockers into advocates.

This isn’t just a failure story; it’s a growth story. By sharing what went wrong, Mike gives leaders like you a roadmap to lead smarter, build stronger buy-in, and make your next transformation a success.

Download the case study now and learn how to turn setbacks into breakthroughs.