Case Study | When Transformation Fails: The Hard Lessons Learned from a Billion-Dollar Initiative.

Have you ever poured resources, time, and energy into a transformation program, only to watch it completely fail? You’re not alone. Many operational excellence initiatives deliver short-term wins but fail to create lasting change.

In this rare failure case study, Iván Céspedes, Continuous Improvement Expert, Roche, reveals the lessons from a billion-dollar transformation he managed earlier in his career at a different organization. Despite millions in savings, certified projects, and impressive short-term results, the program ultimately collapsed, leaving critical insights for any transformation leader who wants to succeed where others fail.

Download this case study to learn how to:

• Avoid catastrophic collapse: Understand why even strong programs can fail without embedding the right culture and behaviors.
• Anchor change in behavior: Learn how defining and measuring behaviors ensures your transformation sticks long after the leaders leave.
• Turn leadership into a safety net: Discover strategies for securing executive sponsorship that protects your initiative from derailment.

If you want your transformation to endure, this is the wake-up call you cannot afford to ignore. By sharing stories like this, Iván helps the broader transformation community learn from real-world challenges, ensuring that failures aren’t just setbacks but stepping stones for others to create lasting, meaningful change.