PEX Network’s key takeaways:
- Camunda and ABBYY have joined forces to unlock data locked away in documents and deliver reliable agentic automation.
- Partnership combines Camunda’s agentic orchestration with ABBYY’s advanced document intelligence.
- Collaboration aims to create a powerful synergy that accelerates automation for complex, document-centric processes.
ABBY and Camunda are partnering to combine intelligent document processing (IDP) with agentic orchestration in a bid to boost process automation.
The partnership combines Camunda’s agentic orchestration with ABBYY’s advanced document intelligence, “creating a powerful synergy” that accelerates automation for complex, document-centric processes.
Enterprises are under pressure to deliver faster, smarter, and more autonomous processes. Yet, most automation initiatives stall because agents rely on accurate data to make reliable decisions and take reliable actions.
ABBYY & Camunda combine IDP with agentic orchestration
The partnership matters because artificial intelligence (AI) agents need trusted, contextual, and actionable information which they can use to make decisions and take actions, according to a blog posting.
The collaboration is designed to provide and support:
- Smarter decision-making: Agents depend on high-quality data to understand context and select the optimal next action. Poor data results in incorrect decisions and increased compliance risk.
- True contextual autonomy: Reliable data enables confidence scoring and validation, allowing agents to adapt dynamically to context rather than follow rigid, predefined workflows.
- Built-in compliance and auditability: In regulated environments, every decision must be explainable and traceable. Trusted data ensures decisions meet regulatory requirements and stand up to audits.
- Reduced human escalation: Low-quality data forces agents to hand off cases to humans, creating delays and bottlenecks. Trusted data reduces exceptions and increases straight-through processing.
- Effective continuous learning: Agentic systems improve through feedback. When underlying data is unreliable, learning loops are corrupted, causing systemic errors instead of continuous optimization.
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ABBYY and Camunda create an agentic loop for document-heavy processes:
- Perception: ABBYY brings “best-in-class” document AI – classification, extraction, validation, and human-in-the-loop capabilities.
- Reasoning, orchestration, and action: Camunda adds composable orchestration, connecting systems, agents, and people into a seamless workflow.
Together, they enable agents to perceive documents, reason with context, and act autonomously.
Enterprises struggle to achieve autonomous automation
“Enterprises struggle to achieve autonomous automation because AI agents need accurate, structured data, yet most enterprise information is locked in complex, unstructured documents,” wrote Jerome Deberteix, senior customer success manager at Camunda.
“Camunda and ABBYY have partnered to combine IDP with agentic orchestration, enabling reliable, compliant, and scalable automation for document-centric processes across industries.”