VSM
Assessing Value: Forget the Customer at your Peril
April 15 by Dennis NarlockThe Lean approach to process improvement has been implemented in numerous organizations around the world. But why do so many go so wrong? The solution, writes Dennis Narlock, is making sure you've...
An Introduction to Lean Office
December 24 by Process Excellence NetworkThese seven factors are overproduction, waiting, transport, inappropriate processing, unnecessary inventory, unnecessary motion, defects and excess stock.