stakeholder
The Science behind Effective Stakeholder Management
August 12 by Manoj PatelOne of the clients I’ve been coaching recently asked me: "How do you seem to know how certain people will behave and react to certain things before they even happen?" "There is no magic here,...
Process improvement tip #7: Don’t announce change by e-mail
October 18 by Process Excellence NetworkIn the lead up to PEX Masters next month, we’re running a series of process improvement tips to help you jump start your initiatives for 2013. This is the seventh of twelve....