The benefits of task mining and RPA initiatives have been noted by many organizations across a range of industries, with some companies achieving significant cost savings. International professional services firm Mazars applied these practices when delivering a project to Slovakian private health insurance company Dôvera, which has more than 1.5 mn policy holders.
Mazars was able to identify up to 30 per cent cost saving potential in the back-office department through process optimization by utilizing UltimateSuite's task mining software.
Utilizing UltimateSuite task mining software, Mazars was able to identify opportunities for optimization with up to 30 per cent cost saving potential in the back-office department. After a successful proof of concept, the benefits Dôvera reaped were significant enough to encourage long-term RPA and task mining adoption. Over the next two years, Mazars will be conducting task mining across Dôvera’s organization to identify further task improvement and automation opportunities.
Download this whitepaper to discover:
- What task mining is and what benefits it brings to organizations.
- How to apply task mining to uncover hidden cost saving opportunities in your own organization.
- The full story of how Dôvera achieved 30 per cent cost savings through task mining and RPA.
- Recommendations on how to uncover hidden cost saving opportunities in your organization.