Frequently Asked Questions

When will I receive my conference material?
Your conference handouts will be distributed on the first morning of the conference (unless otherwise stated in the event program). Additional conference material will be made available on a temporary website after the event. You will be provided with access details for this website at the conference.

When should I pay for the conference?
Payment must be received prior to the conference.

How should I pay for the conference?
Payment can be made online by credit card.

Are the meals included?
Yes, all refreshments and conference lunches have been carefully selected to offer you the best in banqueting. Check the agenda for times.

Can I register onto a workshop at the conference venue?
Yes, you may register onto workshops on site and our registration personnel will be happy to help you.

How many attendees will be at my conference?
This varies for each conference. Please do ask at our registration desk if you would like us to assist in facilitating meetings with anyone present to ensure you receive maximum benefit from the day.

How can I get to the venue?
The hotel phone number is listed within the conference information. Once registered, you will receive a Hotel & Conference Venue Location Map. Details are also available on the Venue & Accommodation page. Please contact us if you require any further information or assistance.

What about accommodation? 
The cost of the hotel accommodation and travel is not included in the registration fee. Details of the accommodation options are also included within the conference information, and on the Venue & Accommodation page. To take advantage of our corporate accommodation rate, please quote you are attending an IQPC conference when making your reservation.

What should I wear?
The dress code at the conference is business casual. The speakers usually come in business attire.

Special Needs 
If you have any special needs, disabilities, and/or dietary restrictions that we may address to make your participation at our events more enjoyable, please do let us know when registering.

Delegate Substitutions and Cancellations 
Please view our cancellation policy.

Will I receive any information from you in the mail?
After the conference, from time to time, you may receive brochures on related topics.

COVID-19 Coronavirus: IQPC’s position

The health, safety and wellbeing of our attendees, partners and staff is of paramount importance to us and we will not take any unnecessary risks.

We are constantly monitoring the situation and will follow government advice and guidelines in the countries where our events from June onwards this year are taking place.

Please take note of the following:

  • We are and will continue to be monitoring our attendee lists to ascertain from where people are travelling; anyone located in high-risk areas will not be permitted to attend.
  • Pleases do not shake hands with people when greeting them; this should not be deemed to be impolite.
  • We are continuing to work closely with all venues we use to ensure the highest hygiene standards are in place and observed at all times.
  • Hand sanitiser will be available at the Registration Desk at all our events as well as in the Exhibition areas.
  • Shared equipment such as microphones, laptops, clickers, etc. will be disinfected between use.

We encourage everyone to please take standard and sensible precautions:

  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • Put uses tissues in the bin straight away
  • Wash your hands with soap and water often; use hand sanitiser gel if soap and water are not available
  • Do not touch your eyes, nose or mouth if your hands are not clean
  • Try to avoid close contact with people who are unwell


If you feel unwell and believe you may be at risk whilst in the UK, you should self-isolate and call NHS 111. Do not go directly to your GP or other healthcare environment.

Please do not hesitate to contact us directly if you have further queries on this matter: enquire@iqpc.co.uk / +44 (0)20 7368 9300