The convergence of generative AI, economic fluctuations, supply chain disruptions, and geopolitical turbulence has set the stage for a groundbreaking era of operational excellence. As we venture into 2024, the spotlight shines on operational excellence teams, pivotal as organizations embrace innovation and navigate the unpredictable market landscape.

Introducing the PEX Report 2024 Europe! This annual report unveils the insights gleaned from a comprehensive global survey of over 250 operational excellence leaders. With expert analysis and commentary from industry trailblazers at Johnson & Johnson, Swiss Re and Bosch, this report serves as a benchmark for organizations embarking on their own transformative journey towards operational excellence and digital transformation.

Download the PEX Report 2024 Europe to:

• Benchmark your strategic priorities, technological investments, transformation techniques, and challenges against your peers
• Unearth how industry leaders like Swiss Re Corporate Solutions are doubling down on time-honored process excellence methodologies such as Kaizen, BPM, and Lean Six Sigma to fuel cutting-edge innovation, revolutionize the customer experience, and drive exponential growth
• Unlock the ethical and safe utilization of generative AI, harnessing its power without compromising the human experience
• Immerse yourself in the captivating story of how Johnson & Johnson forged and evolved its process intelligence Center of Excellence into the very "brains of the business"

For years, the PEX Report has been the flagship annual publication of PEX Network, informing and inspiring the process excellence community. Dive into the wealth of knowledge offered by the PEX Report series:

• PEX Report 2023 
• PEX Report 2022
• PEX Report 2021
• PEX Report 2020

Prepare to be captivated by the future of operational excellence!

Today’s businesses face extreme complexities—from supply chain shortages and labor scarcity to global uncertainties. To make optimal business decisions in the midst of the complexity, business leaders are turning to data and analytics. One data-driven, advanced analytics technology that has been and continues to be pivotal is decision intelligence technology—including mathematical optimization, in particular. With decision intelligence technology, enterprises are unlocking the value of their data by using it to make the most of their limited resources. In other words, they’re able to do more with less by:

• Optimizing their most critical business processes such as production planning, workforce management, and financial portfolio allocation
• Making the best possible decisions to achieve their business goals—such as minimizing costs and maximizing efficiency and revenue growth
• Transforming their operations by enabling optimal and automated decision-making and execution Let’s look at the transformative impact of decision optimization technology across industries, levels, and functions—and explore why it remains an essential tool for enterprises today

Download the full whitepaper to learn how you can optimize real-time business decision-making and execution. 

Business transformation and operational excellence have become increasingly important concepts in today’s rapidly changing business landscape. As companies face new challenges and opportunities in a highly competitive and constantly evolving market, they must adapt and transform their operations to stay ahead of the game.

This benchmarking report will help you discover: 

• The most prominent methods for improving processes 
• The greatest challenges with re-engineering processes for strategic end-to-end transformation and how to overcome these challenges 
• The primary measures of success for processes/methodologies 
• The most significant challenges organisations face with implementing digital transformation initiatives, and how to effectively address these challenges 
• Key tools/technologies leaders are you looking to deploy over the next 12 months, and how these tools/ technologies will impact digital transformation over the next two years 
• The biggest challenges organisations encounter with culture transformation, and how to overcome these challenges 
• Best practices for measuring the success of a culture transformation initiative 

Download the full report here! >>>

Ahead of Strategic Transformation & Operational Excellence Europe 2023, this report features our global state-of-the-industry results, where respondents explore how changes in people, process and technology are leading to changes in their OPEX and transformation programs. 

This report also showcases exclusive insights from renowned organizations such as City National Bank, Voya Financial and Chewy, and industry experts on the cultural changes they are experiencing in the workplace, how the way they are managing their processes is changing and how to overcome challenges with changes to their technologies. 

In addition, you can find a summary of the key people, process and technology trends in our OPEX Expert Opinion, to help drive your digital adoption, intelligent operations, change excellence and business transformation in the new world. 

Read the report and discover: 

• The changes taking place in OPEX and transformation programs 
• The key initiatives for driving culture transformation, process changes and scaling change 
• The best methods and measures of success for process transformation 
• The top technology investment priorities and areas of spending 
• The greatest challenges of adopting new technologies and how to address these challenges 
• The predictions for what the future of OPEX will look like The key people, process and technology trends 

Download the full report here >>>

Ahead of the Strategic Transformation & Operational Excellence Europe 2023, attendees were asked what their top challenges are for 2023 and which areas they plan to invest in over the next 6 - 12 months. This infographic is a perfect snapshot to see where your competitors and peers are focusing their time, energy and most importantly money to help you transform your organisation into the business of tomorrow. 

Download the full infographic here! >>>

The technology space has been evolving for the past 20 years from simple to now complex business process management (BPM) suites and tools, and workflow process automation solutions. In addition, data analytics services and solutions, robotic process automation (RPA), ai/ ml technology, as well as process mining, have been gaining huge momentum in the process improvement space over the past 6-7 years. These remain leading digital transformation technologies and have become an essential toolkit for growing and mature companies to implement in different areas to drive business process transformation, operational intelligence, operational effectiveness and performance. 

Digital transformation benefits, such as developing a competitive edge, have become a huge driving force for companies. Transformation is a must, yet digital transformation tools and technologies are constantly evolving meaning the digital transformation leader needs to stay on top of these new trends, so they do not get left behind.

Ahead of Strategic Transformation & Operational Excellence Europe 2023, we asked over 1000 transformation leaders to evaluate the key technologies that make up the essential digital transformation toolkit, to help you drive your digital adoption, operational intelligence, agile change management and business transformation in the new world.

Read the report and discover: 

• The digital transformation tools companies are investing in over the next 6-12 months 
• The key strategies to drive agile digital transformation 
• The technologies which proved most successful for driving enterprise digital transformation 
• The technologies which saw unforeseen digital transformation challenges 

Download the full report here >>>