Transformation isn’t just a one-off project; it’s an organisational mindset. In this must-read interview, Gillian Nuttall, People and Culture, ESG Partner, Konica Minolta Business Solutions (UK) Ltd, shares her perspective on how to create a resilient, people-powered transformation culture that thrives on iteration, innovation, and impact. From aligning AI adoption with human development to driving organisation-wide buy-in from both leadership and frontline teams, this interview offers rich insights every transformation leader should know.

Download now to:

• Discover how to link customer-led transformation with commercial results
• Learn how to foster true employee ownership of change
• See how Konica Minolta is embedding sustainability, agility, and accountability into its cultural DNA

Whether you're championing CX, scaling AI responsibly, or trying to embed long-term change, this interview delivers tangible strategies to help you evolve alongside your customers and your company.