In the lead-up to the highly-anticipated Business Transformation Europe Summit (29-31 October, Amsterdam), we’ve shared lots of insights from the best in the business which is featured in our Pioneers Interview Content Bundle.

This content bundle includes:

• The Ultimate Guide to a Sustainable Future Part 1: this interview with Milan Lakhani, Director of Transformation (DX) and Partner, ESGM Konica Minolta explores how ESG can be utilised to strengthen sustainability initiatives across the organisation and how they are communicating and measuring these practices to ensure these programmes are successful and continue to progress and exceed.

• The Ultimate Guide to a Sustainable Future Part 2: this interview with Gillian Anderson, Environmental, Social & Governance Partner, Konica Minolta explores the importance of encouraging employees to participate in decision-making processes for sustainability initiatives, how to gather customer feedback on sustainability requirements and how to address resistance to change by setting a clear vision and need for transformation.

• 25 Tips from 25 Transformation Leaders: discover 25 tips from 25 Transformation leaders including the Director of Global Strategic Transformation at American Express GBT, the Executive Director of Transformation at NHS Imperial, the Head of Transformation Management Office at AstraZeneca, the Senior Vice President, Operational Excellence Mastercard and more.

• Reinvention Roadmap: How to Handle Business Transformation Failure: we’ve failed! It’s the phrase you don’t often hear…as Transformation leaders share standouts of success, whilst often shying away from the tough lessons learned on business transformation journeys. Dive into the challenges and setbacks of this leading organisation, presenting a valuable opportunity to examine the instances of failure and make sure your transformation journey avoids these pitfalls.
  

Organisations across the globe are striving to make more responsible decisions that will positively impact not only their environment but also ensure the development and safety of the planet in the future. This global effort has now shifted to the side of the consumer and their focus on making more sustainable choices in their everyday lives.

In this second interview with Konica Minolta, Gillian Anderson, Environmental, Social & Governance Partner, Konica Minolta delved into the importance of encouraging employees to participate in decision-making processes for sustainability initiatives, how to gather customer feedback on sustainability requirements and how to address resistance to change by setting a clear vision and need for transformation.

Download the interview and discover more about:

• Employee engagement in sustainability initiatives
• Aligning customer expectations with sustainability objectives
• Overcoming inhibitors to business transformation

Make sure to read Part One of this interview series with Milan Lakhani, Director of Transformation (DX) and Partner, ESGM Konica Minolta where he delved into how to communicate and measure sustainability practices and ensure these programmes are successful and continue to be in the future.

The journey to end-to-end business transformation is fraught with challenges, setbacks and failures, especially considering the digital landscape where leaders must be equipped to navigate this new terrain. However, as much as it is important to celebrate our successes, this is not always the case for business transformation, where failure can be hidden around every corner.

For this case study, we interviewed Varun Srivathsan, a core member of the Supply Chain and Procurement at Mutarer SE&Co, KGAA who has successfully led and transformed portfolio companies in various industries by navigating complex supply chain and operational challenges leading to rapid improvement in cost and profitability. This case study offers a valuable opportunity to examine an instance of failure, highlighting the importance for industry leaders to share both their failures and successes. By openly sharing these insights, it is important to recognise how failure often provides more learning opportunities for success.

Whilst the identity of the company remains anonymous, this case study presents a rare opportunity to delve into the strategic approach of a seasoned expert in business transformation, offering insights into:

• Transformation Challenges: Learn what can severely impact financial performance
• Strategic Approaches: Discover effective strategies for network optimisation and operational excellence that address critical cost and efficiency issues
• Future Measures: Gain insights into the importance of strong leadership and swift decision-making for successful business transformation

We are excited to share this case study with you, underscoring the critical role that understanding and discussing failure plays in driving growth and innovation. Use this case study as a valuable blueprint for your future success and as a cautionary tale to avoid repeating the same errors.

What Happens when a Bold Vision meets Real-World Complexity?

Transformation doesn’t fail because of bad ideas; it falters when strong strategies overlook the realities on the ground. In this revealing case study, Mike Jefferson, VP Head of Business Operations for Technology at Volvo Group, reflects on one of the most powerful professional lessons of his early career: how a promising global IT transformation came undone, and what it taught him about getting it right the next time.

What started as a textbook digital workplace redesign for a 300,000-person enterprise slowly fractured under the weight of under-engaged stakeholders, misaligned governance, and unexpected resistance from local CIOs. Yet rather than bury the experience, Mike shares it openly, because the best leaders know that the most valuable insights often come from what doesn’t go to plan.

In this honest and constructive case study, you'll discover:

• Why early engagement is the difference between alignment and resistance
• How to adapt and redesign large-scale transformation programmes without losing momentum
• What transformation leaders can do to build lasting buy-in from even the most skeptical stakeholders

This isn’t a story about failure, it’s a story about growth.

By exploring what went wrong, this piece offers every transformation leader a roadmap to do better, lead smarter, and turn blockers into believers: because the leaders who share their toughest lessons are the ones helping others succeed faster.

Download the case study now and transform how you lead change.

Organisations across the globe are striving to make more responsible decisions that will positively impact not only their environment but ensure the development and safety of the planet in the future. This global effort has now shifted to the side of the consumer and their focus on making more sustainable choices in their everyday lives.

We interviewed Milan Lakhani, Director of Transformation (DX) and Partner, ESGM Konica Minolta. In the first of two interviews with Konica Minolta, Milan delved into how ESG can be utilised to strengthen sustainability initiatives across the organisation and how they are communicating and measuring sustainability practices to ensure these programmes are successful and continue to be successful.

Download the interview and discover more about:

• The importance of the relationship between sustainability and business transformation
• How to communicate sustainability frameworks with employees
• How to measure sustainability and its success within the organisation
  

In an era where transformation must be continuous, customer-led, AI-aware, and people-powered, what does “real” change look like in practice?

In this exclusive interview with Ismo Tiittanen, Strategy Director at NCC Building Nordics, you’ll get a rare inside look at the hard truths behind transformation at one of the leading construction players. From failed assumptions about automation to the irreplaceable value of trust and empathy on site, Tiittanen pulls no punches in this thoughtful and pragmatic conversation.

Download the interview to learn:

• Why vision without groundwork leads to transformation failure — and what to do instead.
• How NCC is using AI to boost productivity without losing the human edge.
• What every leader should know about balancing grassroots ideas with top-down strategy.

Download now to discover how NCC balances AI potential with human capability, why transformation must be both top-down and grassroots, and how Tiittanen defines transformation as a continuous, intentional act, not a buzzword.

For Bimersha Gautam, Vice President of Business Transformation at E.ON, real transformation isn’t about frameworks, buzzwords, or top-down mandates — it’s about clarity, impact, and credibility. The guiding principle? Keep it pragmatic, ensure it delivers measurable value, and make sure the people leading it are trusted and of high quality.

In this exclusive interview, Bimersha shares how he’s helping to turn transformation from a concept into a capability — by building trust, delivering impact, and enabling change to happen from the ground up.

Download the full interview to learn:

• How to balance solving today’s urgent problems with building long-term capability
• How to drive transformation through influence, credibility, and grassroots momentum
• Why AI, customer focus, and simplicity are central to his approach — and how to make them work in real business environments 

This is an essential read for anyone tired of theory and ready to lead real change.

This exclusive interview with Abhijeet Rana, Director, Global Transformation Office, Caldic B.V., uncovers the pragmatic, people-first approach that’s helping transformation leaders cut through noise, avoid initiative overload, and lead AI-enabled change that sticks.

In this candid discussion, Rana unpacks the hard-won lessons from global transformation efforts at Caldic B.V. — including the cost of doing too much, too soon, and the critical importance of aligning strategy, people, and technology.

Download to learn more about:

• Why successful transformation isn’t about more initiatives — it’s about sharper focus and clearer value
• How to harness AI without losing your people or your purpose
• What it really takes to embed transformation into the DNA of your business — from the grassroots to the boardroom 

Get real-world strategies you can apply today to drive meaningful, enterprise-wide change.

Download the interview now and start transforming smarter!

Transformation isn’t just a one-off project; it’s an organisational mindset. In this must-read interview, Gillian Nuttall, People and Culture, ESG Partner, Konica Minolta Business Solutions (UK) Ltd, shares her perspective on how to create a resilient, people-powered transformation culture that thrives on iteration, innovation, and impact.

From aligning AI adoption with human development to driving organisation-wide buy-in from both leadership and frontline teams, this interview offers rich insights every transformation leader should know.

Download now to:

• Discover how to link customer-led transformation with commercial results
• Learn how to foster true employee ownership of change
• See how Konica Minolta is embedding sustainability, agility, and accountability into its cultural DNA

Whether you're championing CX, scaling AI responsibly, or trying to embed long-term change, this interview delivers tangible strategies to help you evolve alongside your customers and your company.