In the lead-up to the highly-anticipated Business Transformation Europe Summit (29-31 October, Amsterdam), we’ve shared lots of insights from the best in the business which is featured in our Pioneers Interview Content Bundle.

This content bundle includes:

• The Ultimate Guide to a Sustainable Future Part 1: this interview with Milan Lakhani, Director of Transformation (DX) and Partner, ESGM Konica Minolta explores how ESG can be utilised to strengthen sustainability initiatives across the organisation and how they are communicating and measuring these practices to ensure these programmes are successful and continue to progress and exceed.

• The Ultimate Guide to a Sustainable Future Part 2: this interview with Gillian Anderson, Environmental, Social & Governance Partner, Konica Minolta explores the importance of encouraging employees to participate in decision-making processes for sustainability initiatives, how to gather customer feedback on sustainability requirements and how to address resistance to change by setting a clear vision and need for transformation.

• 25 Tips from 25 Transformation Leaders: discover 25 tips from 25 Transformation leaders including the Director of Global Strategic Transformation at American Express GBT, the Executive Director of Transformation at NHS Imperial, the Head of Transformation Management Office at AstraZeneca, the Senior Vice President, Operational Excellence Mastercard and more.

• Reinvention Roadmap: How to Handle Business Transformation Failure: we’ve failed! It’s the phrase you don’t often hear…as Transformation leaders share standouts of success, whilst often shying away from the tough lessons learned on business transformation journeys. Dive into the challenges and setbacks of this leading organisation, presenting a valuable opportunity to examine the instances of failure and make sure your transformation journey avoids these pitfalls.
  

Explore the 2023 post-show report for Business Transformation Europe - The ONLY event in Europe focused on end-to-end business transformation! 

In this report you will discover: 

• Our audience overview, including attendee insights and attending organisations
• Key themes from the event
• Standout session, with sessions from Amazon, Takeda, FedEX, AMEX, Roche and more!
• Attendee testimonials 
• Upcoming Strategic Transformation & Operational Excellence events

Thank you to everyone who joined us and we hope to see you in 2024! Download your take home copy now >>

Over the last few years, sustainability and ESG have been at the forefront of all areas of society, and that of course includes business transformation. Individuals and organisations across the globe are striving to make more responsible decisions that will positively impact not only their environment but ensure the development and safety of the planet in the future. This global effort has now shifted to the side of the consumer and their focus on making more sustainable choices in their everyday lives.

Ahead of this year’s Business Transformation Summit 2024, 29-31 October 2024, Amsterdam, Netherlands, we interviewed Gillian Anderson, Environmental, Social & Governance Partner, Konica Minolta. In this second interview with Konica Minolta, Gillian delved into the importance of encouraging employees to participate in decision-making processes for sustainability initiatives, how to gather customer feedback on sustainability requirements and how to address resistance to change by setting a clear vision and need for transformation.

Download the interview and discover more about:

• Employee engagement in sustainability initiatives
• Aligning customer expectations with sustainability objectives
• Overcoming inhibitors to business transformation

Make sure to read Part One of this interview series with Milan Lakhani, Director of Transformation (DX) and Partner, ESGM Konica Minolta where he delved into how to communicate and measure sustainability practices and ensure these programmes are successful and continue to be in the future.

The journey to end-to-end business transformation is fraught with challenges, setbacks and failures, especially considering the digital landscape where leaders must be equipped to navigate this new terrain. However, as much as it is important to celebrate our successes, this is not always the case for business transformation, where failure can be hidden around every corner.

For this case study, we interviewed Varun Srivathsan, a core member of the Supply Chain and Procurement at Mutarer SE&Co, KGAA who has successfully led and transformed portfolio companies in various industries by navigating complex supply chain and operational challenges leading to rapid improvement in cost and profitability.

This case study offers a valuable opportunity to examine an instance of failure, highlighting the importance for industry leaders to share both their failures and successes. By openly sharing these insights, it is important to recognise how failure often provides more learning opportunities for success.

Whilst the identity of the company remains anonymous, this case study presents a rare opportunity to delve into the strategic approach of a seasoned expert in business transformation, offering insights into:

• Transformation Challenges: Learn what can severely impact financial performance
• Strategic Approaches: Discover effective strategies for network optimisation and operational excellence that address critical cost and efficiency issues
• Future Measures: Gain insights into the importance of strong leadership and swift decision-making for successful business transformation

We are excited to share this case study with you, underscoring the critical role that understanding and discussing failure plays in driving growth and innovation. Use this case study as a valuable blueprint for your future success and as a cautionary tale to avoid repeating the same errors.

Over the last few years, sustainability and ESG have been at the forefront of all areas of society, and that of course includes business transformation. Individuals and organisations across the globe are striving to make more responsible decisions that will positively impact not only their environment but ensure the development and safety of the planet in the future. This global effort has now shifted to the side of the consumer and their focus on making more sustainable choices in their everyday lives.

Ahead of this year’s Business Transformation Summit 2024, 29-31 October 2024, Amsterdam, Netherlands, we interviewed Milan Lakhani, Director of Transformation (DX) and Partner, ESGM Konica Minolta. In the first of two interviews with Konica Minolta, Milan delved into how ESG can be utilised to strengthen sustainability initiatives across the organisation and how they are communicating and measuring sustainability practices to ensure these programmes are successful and continue to be successful.

Download the interview and discover more about:

• The importance of the relationship between sustainability and business transformation
• How to communicate sustainability frameworks with employees
• How to measure sustainability and its success within the organisation
  

Across almost every industry, there has been a push to introduce more artificial intelligence (AI) solutions, with promises of transformation, greater efficiencies and better outcomes for businesses. More personalised healthcare, safer air travel, self-driving cars, improved customer service, and better, faster data analysis are among the myriad hopes for these technologies. But on a practical level, how are businesses utilising AI and industrial automation in the real world – and how are they managing the pitfalls while still reaping the benefits to drive ROI? 

Ahead of Strategic Transformation & Operational Excellence Europe 2023, we spoke to Tess Buckley, an AI Ethics Senior Analyst, EthicsGrade, Renaud Charvet, Co-founder and CEO, Ringover, Alexander Pershikov, Founder, GetTransfer.com, Sid Shaikh, Head of Robotics, hyperTunnel and Patrick Lane-Nott, Director of Engineering, hyperTunnel, about how AI technology works in the real world. This article include their insights, based on practical experience, and shines a light on the advantages, as well as the challenges, that come with this level of digital transformation. 

Read more and discover:

• Top use cases for AI 
• Best practices for mitigating risk and failure 
• Getting the best value from cutting-edge technology 

Download the full article here >>>

Reports about how artificial intelligence (AI) will render humans obsolete are great clickbait, but the reality for businesses is more practical and less about machines taking over operations. 

Ahead of Strategic Transformation & Operational Excellence Europe 2023, we spoke exclusively to Philippe Méa, Former SVP – Global Head of Business Excellence, Servier, and Ceccarelli Michele, Director Operational Excellence, Barry-Wehmiller, about how they have been driving transformation across global teams, with successes and challenges along the way. 

While these companies take slightly different approaches to transformation and employee engagement, Méa and Michele agree that digital solutions are not aimed at removing humans from operations. Indeed, the opposite is true – if anything, people are needed, rather than being removed en masse from companies. 

Read more and discover: 

• Whether machines are really taking over 
• How to engage people during the transformation process 
• What's best - a centralised or decentralised approach? 
• How to embrace failure and move forwards 
  

Download the full interview here >>>

Leading companies are investing more than ever in their cultural transformation projects and in total experience transformation to redefine and improve employee experience and customer experience. But this is just the tip of the iceberg for transformation leaders and in many cases an in-depth, agile transformation strategy is yet to be determined. 

Ahead of Strategic Transformation & Operational Excellence Europe 2023, we spoke exclusively to Aditya Kejriwal, Customer Experience, Product Management and Business Transformation leader, Cardinal Health, Tina Dinger, Senior Vice President Head of Enterprise PMO, Northwest Bank and Stacie Ruen, Global Culture and People Development, General Motors, about the best ways to revolutionize your end to end customer experience, to help you drive your business transformation in the new world. 

Download the full interview here >>>

All transformation needs to start somewhere. To successfully drive a transformation agenda enterprise-wide, executives must bring organisational transformation to life with a clear strategic vision. But additional pressures from rapid and tumultuous market and societal changes mean that executives now more than ever need to create transformation strategies for their organisation to be able to survive and remain competitive in this era of instability. 

Ahead of Strategic Transformation & Operational Excellence Europe 2023, we spoke exclusively to Rory Mitchell, Transformation Delivery Director, TalkTalk and David Seacombe, VP Process Excellence, IHG Hotels & Resorts, about their top transformation priorities, how to align long-term strategic goals in an ever-shifting market and what a successful transformation looks like, to help you drive enterprise-wide transformation in the new landscape of 2023. 

Download the full interview here >>>

While some businesses have made early investments in intelligent automation (IA) and matured in their understanding of advanced technologies, many are still looking to extract true value from their investments. But how do we do this? 

Ahead of Strategic Transformation & Operational Excellence Europe 2023, we spoke exclusively to David Castro-Gavino, Global VP of Data, HelloFresh and Dinesh Krishnan, Global Head of Enterprise Platforms, AstraZeneca about how they deliver business value through data-driven transformation, to help you move from Proof of Concept (PoC) to Proof of Value (PoV) by unlocking, collating, and fully leveraging your organisation’s data to optimise your business operations. 

Download the full interview here >>>

Leveraging cutting-edge technologies like generative AI can be incredibly valuable for lean environments. With limited resources and time, leaders must find ways to transform with technology to maximize their operational efficiencies. However, if this is not carried out properly it can upend business functions and have the inverse effect of what is desired. 

Generative AI can help achieve this by automating repetitive tasks, generating new ideas and solutions, and streamlining workflows. Additionally, the use of generative AI can improve the quality of products and services, making them more competitive in the market. Ultimately, leveraging cutting-edge technologies like generative AI can help lean organizations stay ahead of the curve and achieve their goals with greater speed and accuracy. 

Ahead of Strategic Transformation & Operational Excellence Europe 2023, we spoke exclusively to Stephane Deblock, Head of Operational Excellence - Finance Transformation, Meta about how he is planning to leverage generative IA in lean environments, to help you drive technological transformation and stay ahead of the curve. 

Download the full interview here >>>

Ahead of Strategic Transformation & Operational Excellence Europe 2023, we asked Prakash Kewalramani, Senior Director Data Governance, WWE how he is planning to leverage generative IA in lean environments, to help you drive technological transformation and stay ahead of the curve. 

Read more and discover: 

• Prakash's experience using generative AI at WWE 
• The predicted hurdles when leveraging AI in lean environments, and how to overcome these challenges 
• How leaders determine which tasks or processes are best suited to generative AI 
• How leaders ensure generative AI doesn't disrupt existing workflows 
• How to measure the effectiveness of generative AI and which metrics to track 
• The level of technical expertise required to implement and manage generative AI 
• How leaders can ensure that employees are adequately trained and supported 
• Key advice for leaders considering leveraging generative AI in a lean environment 
• The impact of generative AI on the future of operational excellence 

Download the full interview now >>>