Interviews

Business Transformation Europe | 2024 Draft Agenda

Business Transformation Europe is returning to Amsterdam this October 2024 as the ONLY event in Europe focused on end-to-end business transformation!

Previously known as the Strategic Transformation and Operational Excellence Europe Summit, this forum will be diving into further discussions on the role of transformation leaders and their impact across the breadth of the organisation. 

Take a look at the 2024 draft agenda to explore our ever-growing speaker faculty, and to learn more about the key themes and topics that will be covered at the event.

STRATEX Europe 2023 - Post Show Report

STRATEX Europe 2023 - Post Show Report

Explore the 2023 post-show report for STRATEX Europe - The ONLY event in Europe focused on end-to-end business transformation! 

In this report you will discover: 

  • Our audience overview, including attendee insights and attending organisations
  • Key themes from the event
  • Standout session, with sessions from Amazon, Takeda, FedEX, AMEX, Roche and more!
  • Attendee testimonials 
  • Upcoming Strategic Transformation & Operational Excellence events

Thank you to everyone who joined us and we hope to see you in 2024! Download your take home copy now >>

Getting Real With AI – Can It Deliver On Its Promises?

Getting Real With AI – Can It Deliver On Its Promises?

Across almost every industry, there has been a push to introduce more artificial intelligence (AI) solutions, with promises of transformation, greater efficiencies and better outcomes for businesses. More personalised healthcare, safer air travel, self-driving cars, improved customer service, and better, faster data analysis are among the myriad hopes for these technologies. But on a practical level, how are businesses utilising AI and industrial automation in the real world – and how are they managing the pitfalls while still reaping the benefits to drive ROI? 

Ahead of Strategic Transformation & Operational Excellence Europe 2023, we spoke to Tess Buckley, an AI Ethics Senior Analyst, EthicsGrade, Renaud Charvet, Co-founder and CEO, Ringover, Alexander Pershikov, Founder, GetTransfer.com, Sid Shaikh, Head of Robotics, hyperTunnel and Patrick Lane-Nott, Director of Engineering, hyperTunnel, about how AI technology works in the real world. This article include their insights, based on practical experience, and shines a light on the advantages, as well as the challenges, that come with this level of digital transformation. 

Read more and discover:

  • Top use cases for AI 
  • Best practices for mitigating risk and failure 
  • Getting the best value from cutting-edge technology 

Download the full article here >>>

Why Your Transformation Will Fail Without a Human Foundation

Why Your Transformation Will Fail Without a Human Foundation

Reports about how artificial intelligence (AI) will render humans obsolete are great clickbait, but the reality for businesses is more practical and less about machines taking over operations. 

Ahead of Strategic Transformation & Operational Excellence Europe 2023, we spoke exclusively to Philippe Méa, Former SVP – Global Head of Business Excellence, Servier, and Ceccarelli Michele, Director Operational Excellence, Barry-Wehmiller, about how they have been driving transformation across global teams, with successes and challenges along the way. 

While these companies take slightly different approaches to transformation and employee engagement, Méa and Michele agree that digital solutions are not aimed at removing humans from operations. Indeed, the opposite is true – if anything, people are needed, rather than being removed en masse from companies. 

Read more and discover: 

  • Whether machines are really taking over 
  • How to engage people during the transformation process 
  • What's best - a centralised or decentralised approach? 
  • How to embrace failure and move forwards 

Download the full interview here >>>

5 Top Tips to Revolutionize Your End to End Customer Experience

5 Top Tips to Revolutionize Your End to End Customer Experience

Leading companies are investing more than ever in their cultural transformation projects and in total experience transformation to redefine and improve employee experience and customer experience. But this is just the tip of the iceberg for transformation leaders and in many cases an in-depth, agile transformation strategy is yet to be determined. 

Ahead of Strategic Transformation & Operational Excellence Europe 2023, we spoke exclusively to Aditya Kejriwal, Customer Experience, Product Management and Business Transformation leader, Cardinal Health, Tina Dinger, Senior Vice President Head of Enterprise PMO, Northwest Bank and Stacie Ruen, Global Culture and People Development, General Motors, about the best ways to revolutionize your end to end customer experience, to help you drive your business transformation in the new world. 

Download the full interview here >>>

The Top Transformation Priorities in an Era of Instability

The Top Transformation Priorities in an Era of Instability

All transformation needs to start somewhere. To successfully drive a transformation agenda enterprise-wide, executives must bring organisational transformation to life with a clear strategic vision. But additional pressures from rapid and tumultuous market and societal changes mean that executives now more than ever need to create transformation strategies for their organisation to be able to survive and remain competitive in this era of instability. 

Ahead of Strategic Transformation & Operational Excellence Europe 2023, we spoke exclusively to Rory Mitchell, Transformation Delivery Director, TalkTalk and David Seacombe, VP Process Excellence, IHG Hotels & Resorts, about their top transformation priorities, how to align long-term strategic goals in an ever-shifting market and what a successful transformation looks like, to help you drive enterprise-wide transformation in the new landscape of 2023. 

Download the full interview here >>>

Value Creation Through Data-Driven Transformation

Value Creation Through Data-Driven Transformation

While some businesses have made early investments in intelligent automation (IA) and matured in their understanding of advanced technologies, many are still looking to extract true value from their investments. But how do we do this? 

Ahead of Strategic Transformation & Operational Excellence Europe 2023, we spoke exclusively to David Castro-Gavino, Global VP of Data, HelloFresh and Dinesh Krishnan, Global Head of Enterprise Platforms, AstraZeneca about how they deliver business value through data-driven transformation, to help you move from Proof of Concept (PoC) to Proof of Value (PoV) by unlocking, collating, and fully leveraging your organisation’s data to optimise your business operations. 

Download the full interview here >>>

Leveraging Cutting-Edge Technologies - Generative AI - in Lean Environments

Leveraging Cutting-Edge Technologies - Generative AI - in Lean Environments

Leveraging cutting-edge technologies like generative AI can be incredibly valuable for lean environments. With limited resources and time, leaders must find ways to transform with technology to maximize their operational efficiencies. However, if this is not carried out properly it can upend business functions and have the inverse effect of what is desired. 

Generative AI can help achieve this by automating repetitive tasks, generating new ideas and solutions, and streamlining workflows. Additionally, the use of generative AI can improve the quality of products and services, making them more competitive in the market. Ultimately, leveraging cutting-edge technologies like generative AI can help lean organizations stay ahead of the curve and achieve their goals with greater speed and accuracy. 

Ahead of Strategic Transformation & Operational Excellence Europe 2023, we spoke exclusively to Stephane Deblock, Head of Operational Excellence - Finance Transformation, Meta about how he is planning to leverage generative IA in lean environments, to help you drive technological transformation and stay ahead of the curve. 

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Revolutionizing Lean Environments With State-of-the-Art Generative AI Technology

Revolutionizing Lean Environments With State-of-the-Art Generative AI Technology

Ahead of Strategic Transformation & Operational Excellence Europe 2023, we asked Prakash Kewalramani, Senior Director Data Governance, WWE how he is planning to leverage generative IA in lean environments, to help you drive technological transformation and stay ahead of the curve. 

Read more and discover: 

  • Prakash's experience using generative AI at WWE 
  • The predicted hurdles when leveraging AI in lean environments, and how to overcome these challenges 
  • How leaders determine which tasks or processes are best suited to generative AI 
  • How leaders ensure generative AI doesn't disrupt existing workflows 
  • How to measure the effectiveness of generative AI and which metrics to track 
  • The level of technical expertise required to implement and manage generative AI 
  • How leaders can ensure that employees are adequately trained and supported 
  • Key advice for leaders considering leveraging generative AI in a lean environment 
  • The impact of generative AI on the future of operational excellence 

Download the full interview now >>>