Interviews

Case Study | THE TRANSFORMATION THAT FAILED: How to Come Back from a Rollout Rejected by Everyone

Case Study | THE TRANSFORMATION THAT FAILED: How to Come Back from a Rollout Rejected by Everyone

What Happens when a Bold Vision meets Real-World Complexity?

Transformation doesn’t fail because of bad ideas; it falters when strong strategies overlook the realities on the ground. In this revealing case study, Mike Jefferson, VP Head of Business Operations for Technology at Volvo Group, reflects on one of the most powerful professional lessons of his early career: how a promising global IT transformation came undone, and what it taught him about getting it right the next time.

What started as a textbook digital workplace redesign for a 300,000-person enterprise slowly fractured under the weight of under-engaged stakeholders, misaligned governance, and unexpected resistance from local CIOs. Yet rather than bury the experience, Mike shares it openly, because the best leaders know that the most valuable insights often come from what doesn’t go to plan.

In this honest and constructive case study, you'll discover:

  • Why early engagement is the difference between alignment and resistance
  • How to adapt and redesign large-scale transformation programmes without losing momentum
  • What transformation leaders can do to build lasting buy-in from even the most skeptical stakeholders

This isn’t a story about failure, it’s a story about growth.

By exploring what went wrong, this piece offers every transformation leader a roadmap to do better, lead smarter, and turn blockers into believers: because the leaders who share their toughest lessons are the ones helping others succeed faster.

Download the case study now and transform how you lead change.

Interview | Purposeful Change, Powered by People: NCC’s Ismo Tiittanen on What Transformation Takes

Interview | Purposeful Change, Powered by People: NCC’s Ismo Tiittanen on What Transformation Takes

In an era where transformation must be continuous, customer-led, AI-aware, and people-powered, what does “real” change look like in practice?

In this exclusive interview with Ismo Tiittanen, Strategy Director at NCC Building Nordics, you’ll get a rare inside look at the hard truths behind transformation at one of the leading construction players. From failed assumptions about automation to the irreplaceable value of trust and empathy on site, Tiittanen pulls no punches in this thoughtful and pragmatic conversation.

Download the interview to learn:

  • Why vision without groundwork leads to transformation failure — and what to do instead.
  • How NCC is using AI to boost productivity without losing the human edge.
  • What every leader should know about balancing grassroots ideas with top-down strategy.

Download now to discover how NCC balances AI potential with human capability, why transformation must be both top-down and grassroots, and how Tiittanen defines transformation as a continuous, intentional act, not a buzzword.

Interview | Make It Simple. Make It Deliver. Make It Count: Insights into What Makes Transformation Stick

Interview | Make It Simple. Make It Deliver. Make It Count: Insights into What Makes Transformation Stick

For Bimersha Gautam, Vice President of Business Transformation at E.ON, real transformation isn’t about frameworks, buzzwords, or top-down mandates — it’s about clarity, impact, and credibility. The guiding principle? Keep it pragmatic, ensure it delivers measurable value, and make sure the people leading it are trusted and of high quality.

In this exclusive interview, Bimersha shares how he’s helping to turn transformation from a concept into a capability — by building trust, delivering impact, and enabling change to happen from the ground up.

Download the full interview to learn:

  • How to balance solving today’s urgent problems with building long-term capability
  • How to drive transformation through influence, credibility, and grassroots momentum
  • Why AI, customer focus, and simplicity are central to his approach — and how to make them work in real business environments 

This is an essential read for anyone tired of theory and ready to lead real change.

Interview | “Transformation is Not a Project - it’s a Capability”: Lessons from Caldic's Abhijeet Rana

Interview | “Transformation is Not a Project - it’s a Capability”: Lessons from Caldic's Abhijeet Rana

This exclusive interview with Abhijeet Rana, Director, Global Transformation Office, Caldic B.V., uncovers the pragmatic, people-first approach that’s helping transformation leaders cut through noise, avoid initiative overload, and lead AI-enabled change that sticks.

In this candid discussion, Rana unpacks the hard-won lessons from global transformation efforts at Caldic B.V. — including the cost of doing too much, too soon, and the critical importance of aligning strategy, people, and technology.

Download to learn more about:

  • Why successful transformation isn’t about more initiatives — it’s about sharper focus and clearer value
  • How to harness AI without losing your people or your purpose
  • What it really takes to embed transformation into the DNA of your business — from the grassroots to the boardroom 

Get real-world strategies you can apply today to drive meaningful, enterprise-wide change.

Download the interview now and start transforming smarter!

Interview | Leading at Every Level: How to Create True Transformation Buy-in

Interview | Leading at Every Level: How to Create True Transformation Buy-in

Transformation isn’t just a one-off project; it’s an organisational mindset. In this must-read interview, Gillian Nuttall, People and Culture, ESG Partner, Konica Minolta Business Solutions (UK) Ltd, shares her perspective on how to create a resilient, people-powered transformation culture that thrives on iteration, innovation, and impact.

From aligning AI adoption with human development to driving organisation-wide buy-in from both leadership and frontline teams, this interview offers rich insights every transformation leader should know.

Download now to:

  • Discover how to link customer-led transformation with commercial results
  • Learn how to foster true employee ownership of change
  • See how Konica Minolta is embedding sustainability, agility, and accountability into its cultural DNA

Whether you're championing CX, scaling AI responsibly, or trying to embed long-term change, this interview delivers tangible strategies to help you evolve alongside your customers and your company.