Industry Insights from 2024

Business Transformation Benchmarking Report

Business Transformation Benchmarking Report

In an increasingly data-driven world with rapid technological advancements and inflationary strains, executives face more pressure than ever to drive transformation that delivers tangible business value. Ahead of this year’s Business Transformation Europe Summit, 29-30 October 2024, this benchmarking report highlights our global state-of-the-industry results from our Business Transformation Exchange in June 2024. This report will provide:

  • The unique opportunity to explore where organisations are in their journey to adopting and integrating artificial intelligence.
  • Organisation’s overall progress in managing these changes and their strategies to implement this new technology efficiently.
  • The leading drivers for adopting artificial intelligence, key investment areas, the greatest challenges with adopting artificial intelligence, key success factors and crucial advice for succeeding in your business transformation journey.
[NEW] Harnessing the Power of AI: The Top 10 Trends and Challenges of AI Implementation

[NEW] Harnessing the Power of AI: The Top 10 Trends and Challenges of AI Implementation

In an increasingly data-driven world with rapid technological advancements and inflationary strains, the leaders in our Business Transformation Community are facing more pressure than ever to drive transformation that delivers tangible business value – and this is no easy task. With the focus shifting from theories and ideas of AI to the practical realities of integrating AI systems, there is a new set of challenges that leaders have to tackle.

At the Business Transformation Europe Summit, 29-31 October 2024, Amsterdam, Netherlands, we aim to enable transformational people leadership in the age of AI. This conference promises to deliver an honest, pragmatic and highly collaborative exploration of driving transformation in today’s digital era, setting a course for a truly holistic transformation.

This infographic will take you through:

  • The top 10 trends and subsequent challenges that leaders are currently facing with the new wave of technology and its implementation in organisations.
  • The mistakes that have already been made to ensure a successful path in this new technological world.
The Ultimate Guide to a Sustainable Future Interview - Part 2

The Ultimate Guide to a Sustainable Future Interview - Part 2

Over the last few years, sustainability and ESG have been at the forefront of all areas of society, and that of course includes business transformation. Individuals and organisations across the globe are striving to make more responsible decisions that will positively impact not only their environment but ensure the development and safety of the planet in the future. This global effort has now shifted to the side of the consumer and their focus on making more sustainable choices in their everyday lives.

Ahead of this year’s Business Transformation Summit 2024, 29-31 October 2024, Amsterdam, Netherlands, we interviewed Gillian Anderson, Environmental, Social & Governance Partner, Konica Minolta. In this second interview with Konica Minolta, Gillian delved into the importance of encouraging employees to participate in decision-making processes for sustainability initiatives, how to gather customer feedback on sustainability requirements and how to address resistance to change by setting a clear vision and need for transformation.

Download the interview and discover more about:

  • Employee engagement in sustainability initiatives
  • Aligning customer expectations with sustainability objectives
  • Overcoming inhibitors to business transformation

Make sure to read Part One of this interview series with Milan Lakhani, Director of Transformation (DX) and Partner, ESGM Konica Minolta where he delved into how to communicate and measure sustainability practices and ensure these programmes are successful and continue to be in the future.

[NEW CASE STUDY] Reinvention Roadmap: How To Handle Business Transformation Failure

[NEW CASE STUDY] Reinvention Roadmap: How To Handle Business Transformation Failure

The journey to end-to-end business transformation is fraught with challenges, setbacks and failures, especially considering the digital landscape where leaders must be equipped to navigate this new terrain. However, as much as it is important to celebrate our successes, this is not always the case for business transformation, where failure can be hidden around every corner.

For this case study, we interviewed Varun Srivathsan, a core member of the Supply Chain and Procurement at Mutarer SE&Co, KGAA who has successfully led and transformed portfolio companies in various industries by navigating complex supply chain and operational challenges leading to rapid improvement in cost and profitability.

This case study offers a valuable opportunity to examine an instance of failure, highlighting the importance for industry leaders to share both their failures and successes. By openly sharing these insights, it is important to recognise how failure often provides more learning opportunities for success.

Whilst the identity of the company remains anonymous, this case study presents a rare opportunity to delve into the strategic approach of a seasoned expert in business transformation, offering insights into:

  • Transformation Challenges: Learn what can severely impact financial performance
  • Strategic Approaches: Discover effective strategies for network optimisation and operational excellence that address critical cost and efficiency issues
  • Future Measures: Gain insights into the importance of strong leadership and swift decision-making for successful business transformation

We are excited to share this case study with you, underscoring the critical role that understanding and discussing failure plays in driving growth and innovation. Use this case study as a valuable blueprint for your future success and as a cautionary tale to avoid repeating the same errors.

The Ultimate Guide to a Sustainable Future Interview - Part 1

The Ultimate Guide to a Sustainable Future Interview - Part 1

Over the last few years, sustainability and ESG have been at the forefront of all areas of society, and that of course includes business transformation. Individuals and organisations across the globe are striving to make more responsible decisions that will positively impact not only their environment but ensure the development and safety of the planet in the future. This global effort has now shifted to the side of the consumer and their focus on making more sustainable choices in their everyday lives.

Ahead of this year’s Business Transformation Summit 2024, 29-31 October 2024, Amsterdam, Netherlands, we interviewed Milan Lakhani, Director of Transformation (DX) and Partner, ESGM Konica Minolta. In the first of two interviews with Konica Minolta, Milan delved into how ESG can be utilised to strengthen sustainability initiatives across the organisation and how they are communicating and measuring sustainability practices to ensure these programmes are successful and continue to be successful.

Download the interview and discover more about:

  • The importance of the relationship between sustainability and business transformation
  • How to communicate sustainability frameworks with employees
  • How to measure sustainability and its success within the organisation
Market Trends Report: Unveiling the Dynamics of Transformation

Market Trends Report: Unveiling the Dynamics of Transformation

Discover the latest insights and trends shaping the landscape of transformation with this comprehensive market trends report taken exclusively from our Business Transformation Portfolio. Gain valuable perspectives from key event attendees as we delve into the strategies, methodologies and technologies driving business evolution. Against a backdrop of an increasingly data-driven world and rapid technological advancements, the need for navigating the complexities of driving transformation in today’s digital era successfully has never been more important.

This data report is a comprehensive analysis and exploration of how the attendees of the Strategic Transformation & Operational Excellence Europe event in October 2023, Amsterdam are mapping their transformative journeys and benchmarking against one another in this shifting landscape.

Download the report to learn more about:

  • Transformation priorities in an era of uncertainty: the imperative of survival and success in a new business landscape.
  • Data-driven transformation: how businesses can access, collate, analyse and convert data to uncover new business opportunities.
  • Creating a culture of transformation: the development of human-centric leadership and a culture of continuous improvement and embraces transformation.

This report delves into the wealth of valuable insights about how key leaders in the industry are aiming to improve transformation processes, reposition their investment priorities and present where their transformation projects currently stand.

2025 Transformation Industry Report: Harnessing Business Intelligence and Data Analytics

2025 Transformation Industry Report: Harnessing Business Intelligence and Data Analytics

This report provides a comprehensive overview of the current state of business intelligence and data analytics. With insights from senior business leaders at Copenhagen Airport, Formula E and the International Myeloma Foundation, this report assesses business intelligence and data analytics opportunities and challenges.

Business intelligence and data analytics are vital to the operation and improvement of modern organizations. Driven by a range of existing and emerging trends, harnessing the power of business intelligence and data analytics is increasingly on the agenda for business leaders. New technologies and concepts are emboldening the possibilities in this area.

Download this report to read about:

  • The trends shaping the business intelligence and data analytics landscape
  • Case studies from Copenhagen Airport, Formula E and the International Myeloma Foundation
  • Business intelligence and data analytics success factors and challenges
Celebrating 25 Years: 25 Tips from Transformation Leaders

Celebrating 25 Years: 25 Tips from Transformation Leaders

The past few years have been tumultuous, to say the least, and 2024 is no different. In light of this, for the 25th Anniversary year of our Business Transformation portfolio, we want to share 25 valuable pieces of wisdom from experts driving change in today’s business landscape. Whether you’re leading an organisation through change or seeking inspiration for your own transformation journey, discover actional tips and strategies for driving meaningful change.

Download this infographic to discover:

  • The importance of empathy driven leadership in driving successful transformations.
  • How strategic clarity and alignment are essential in weathering market uncertainties.
  • The need to prioritise people and culture over processes and tools.

This infographic provides exclusive insights into how people are leading their organisations to foster collaboration, identify key drivers of value, and ultimately maintain momentum throughout the transformation journey.

PEX Report 2024 Europe: How Operational Excellence is Evolving into a Core Driver of Business Strategy and Innovation

PEX Report 2024 Europe: How Operational Excellence is Evolving into a Core Driver of Business Strategy and Innovation

The convergence of generative AI, economic fluctuations, supply chain disruptions, and geopolitical turbulence has set the stage for a groundbreaking era of operational excellence. As we venture into 2024, the spotlight shines on operational excellence teams, pivotal as organizations embrace innovation and navigate the unpredictable market landscape.

Introducing the PEX Report 2024 Europe! This annual report unveils the insights gleaned from a comprehensive global survey of over 250 operational excellence leaders. With expert analysis and commentary from industry trailblazers at Johnson & Johnson, Swiss Re and Bosch, this report serves as a benchmark for organizations embarking on their own transformative journey towards operational excellence and digital transformation.

Download the PEX Report 2024 Europe to:

  • Benchmark your strategic priorities, technological investments, transformation techniques, and challenges against your peers
  • Unearth how industry leaders like Swiss Re Corporate Solutions are doubling down on time-honored process excellence methodologies such as Kaizen, BPM, and Lean Six Sigma to fuel cutting-edge innovation, revolutionize the customer experience, and drive exponential growth
  • Unlock the ethical and safe utilization of generative AI, harnessing its power without compromising the human experience
  • Immerse yourself in the captivating story of how Johnson & Johnson forged and evolved its process intelligence Center of Excellence into the very "brains of the business"

For years, the PEX Report has been the flagship annual publication of PEX Network, informing and inspiring the process excellence community. Dive into the wealth of knowledge offered by the PEX Report series:

Prepare to be captivated by the future of operational excellence!