What Happens when a Bold Vision meets Real-World Complexity?

Transformation doesn’t fail because of bad ideas; it falters when strong strategies overlook the realities on the ground. In this revealing case study, Mike Jefferson, VP Head of Business Operations for Technology at Volvo Group, reflects on one of the most powerful professional lessons of his early career: how a promising global IT transformation came undone, and what it taught him about getting it right the next time.

What started as a textbook digital workplace redesign for a 300,000-person enterprise slowly fractured under the weight of under-engaged stakeholders, misaligned governance, and unexpected resistance from local CIOs. Yet rather than bury the experience, Mike shares it openly, because the best leaders know that the most valuable insights often come from what doesn’t go to plan.

In this honest and constructive case study, you'll discover:

• Why early engagement is the difference between alignment and resistance
• How to adapt and redesign large-scale transformation programmes without losing momentum
• What transformation leaders can do to build lasting buy-in from even the most skeptical stakeholders

This isn’t a story about failure, it’s a story about growth.

By exploring what went wrong, this piece offers every transformation leader a roadmap to do better, lead smarter, and turn blockers into believers: because the leaders who share their toughest lessons are the ones helping others succeed faster.

Download the case study now and transform how you lead change.