Today’s businesses face extreme complexities—from supply chain shortages and labor scarcity to global uncertainties. To make optimal business decisions in the midst of the complexity, business leaders are turning to data and analytics. One data-driven, advanced analytics technology that has been and continues to be pivotal is decision intelligence technology—including mathematical optimization, in particular. With decision intelligence technology, enterprises are unlocking the value of their data by using it to make the most of their limited resources. In other words, they’re able to do more with less by:

• Optimizing their most critical business processes such as production planning, workforce management, and financial portfolio allocation
• Making the best possible decisions to achieve their business goals—such as minimizing costs and maximizing efficiency and revenue growth
• Transforming their operations by enabling optimal and automated decision-making and execution Let’s look at the transformative impact of decision optimization technology across industries, levels, and functions—and explore why it remains an essential tool for enterprises today

Download the full whitepaper to learn how you can optimize real-time business decision-making and execution. 

Business transformation and operational excellence have become increasingly important concepts in today’s rapidly changing business landscape. As companies face new challenges and opportunities in a highly competitive and constantly evolving market, they must adapt and transform their operations to stay ahead of the game.

This benchmarking report will help you discover: 

• The most prominent methods for improving processes 
• The greatest challenges with re-engineering processes for strategic end-to-end transformation and how to overcome these challenges 
• The primary measures of success for processes/methodologies 
• The most significant challenges organisations face with implementing digital transformation initiatives, and how to effectively address these challenges 
• Key tools/technologies leaders are you looking to deploy over the next 12 months, and how these tools/ technologies will impact digital transformation over the next two years 
• The biggest challenges organisations encounter with culture transformation, and how to overcome these challenges 
• Best practices for measuring the success of a culture transformation initiative 

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Ahead of Strategic Transformation & Operational Excellence Europe 2023, this report features our global state-of-the-industry results, where respondents explore how changes in people, process and technology are leading to changes in their OPEX and transformation programs. 

This report also showcases exclusive insights from renowned organizations such as City National Bank, Voya Financial and Chewy, and industry experts on the cultural changes they are experiencing in the workplace, how the way they are managing their processes is changing and how to overcome challenges with changes to their technologies. 

In addition, you can find a summary of the key people, process and technology trends in our OPEX Expert Opinion, to help drive your digital adoption, intelligent operations, change excellence and business transformation in the new world. 

Read the report and discover: 

• The changes taking place in OPEX and transformation programs 
• The key initiatives for driving culture transformation, process changes and scaling change 
• The best methods and measures of success for process transformation 
• The top technology investment priorities and areas of spending 
• The greatest challenges of adopting new technologies and how to address these challenges 
• The predictions for what the future of OPEX will look like The key people, process and technology trends 

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Across almost every industry, there has been a push to introduce more artificial intelligence (AI) solutions, with promises of transformation, greater efficiencies and better outcomes for businesses. More personalised healthcare, safer air travel, self-driving cars, improved customer service, and better, faster data analysis are among the myriad hopes for these technologies. But on a practical level, how are businesses utilising AI and industrial automation in the real world – and how are they managing the pitfalls while still reaping the benefits to drive ROI? 

Ahead of Strategic Transformation & Operational Excellence Europe 2023, we spoke to Tess Buckley, an AI Ethics Senior Analyst, EthicsGrade, Renaud Charvet, Co-founder and CEO, Ringover, Alexander Pershikov, Founder, GetTransfer.com, Sid Shaikh, Head of Robotics, hyperTunnel and Patrick Lane-Nott, Director of Engineering, hyperTunnel, about how AI technology works in the real world. This article include their insights, based on practical experience, and shines a light on the advantages, as well as the challenges, that come with this level of digital transformation. 

Read more and discover:

• Top use cases for AI 
• Best practices for mitigating risk and failure 
• Getting the best value from cutting-edge technology 

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Reports about how artificial intelligence (AI) will render humans obsolete are great clickbait, but the reality for businesses is more practical and less about machines taking over operations. 

Ahead of Strategic Transformation & Operational Excellence Europe 2023, we spoke exclusively to Philippe Méa, Former SVP – Global Head of Business Excellence, Servier, and Ceccarelli Michele, Director Operational Excellence, Barry-Wehmiller, about how they have been driving transformation across global teams, with successes and challenges along the way. 

While these companies take slightly different approaches to transformation and employee engagement, Méa and Michele agree that digital solutions are not aimed at removing humans from operations. Indeed, the opposite is true – if anything, people are needed, rather than being removed en masse from companies. 

Read more and discover: 

• Whether machines are really taking over 
• How to engage people during the transformation process 
• What's best - a centralised or decentralised approach? 
• How to embrace failure and move forwards 
  

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Ahead of the Strategic Transformation & Operational Excellence Europe 2023, attendees were asked what their top challenges are for 2023 and which areas they plan to invest in over the next 6 - 12 months. This infographic is a perfect snapshot to see where your competitors and peers are focusing their time, energy and most importantly money to help you transform your organisation into the business of tomorrow. 

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The technology space has been evolving for the past 20 years from simple to now complex business process management (BPM) suites and tools, and workflow process automation solutions. In addition, data analytics services and solutions, robotic process automation (RPA), ai/ ml technology, as well as process mining, have been gaining huge momentum in the process improvement space over the past 6-7 years. These remain leading digital transformation technologies and have become an essential toolkit for growing and mature companies to implement in different areas to drive business process transformation, operational intelligence, operational effectiveness and performance. 

Digital transformation benefits, such as developing a competitive edge, have become a huge driving force for companies. Transformation is a must, yet digital transformation tools and technologies are constantly evolving meaning the digital transformation leader needs to stay on top of these new trends, so they do not get left behind.

Ahead of Strategic Transformation & Operational Excellence Europe 2023, we asked over 1000 transformation leaders to evaluate the key technologies that make up the essential digital transformation toolkit, to help you drive your digital adoption, operational intelligence, agile change management and business transformation in the new world.

Read the report and discover: 

• The digital transformation tools companies are investing in over the next 6-12 months 
• The key strategies to drive agile digital transformation 
• The technologies which proved most successful for driving enterprise digital transformation 
• The technologies which saw unforeseen digital transformation challenges 

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Leading companies are investing more than ever in their cultural transformation projects and in total experience transformation to redefine and improve employee experience and customer experience. But this is just the tip of the iceberg for transformation leaders and in many cases an in-depth, agile transformation strategy is yet to be determined. 

Ahead of Strategic Transformation & Operational Excellence Europe 2023, we spoke exclusively to Aditya Kejriwal, Customer Experience, Product Management and Business Transformation leader, Cardinal Health, Tina Dinger, Senior Vice President Head of Enterprise PMO, Northwest Bank and Stacie Ruen, Global Culture and People Development, General Motors, about the best ways to revolutionize your end to end customer experience, to help you drive your business transformation in the new world. 

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All transformation needs to start somewhere. To successfully drive a transformation agenda enterprise-wide, executives must bring organisational transformation to life with a clear strategic vision. But additional pressures from rapid and tumultuous market and societal changes mean that executives now more than ever need to create transformation strategies for their organisation to be able to survive and remain competitive in this era of instability. 

Ahead of Strategic Transformation & Operational Excellence Europe 2023, we spoke exclusively to Rory Mitchell, Transformation Delivery Director, TalkTalk and David Seacombe, VP Process Excellence, IHG Hotels & Resorts, about their top transformation priorities, how to align long-term strategic goals in an ever-shifting market and what a successful transformation looks like, to help you drive enterprise-wide transformation in the new landscape of 2023. 

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While some businesses have made early investments in intelligent automation (IA) and matured in their understanding of advanced technologies, many are still looking to extract true value from their investments. But how do we do this? 

Ahead of Strategic Transformation & Operational Excellence Europe 2023, we spoke exclusively to David Castro-Gavino, Global VP of Data, HelloFresh and Dinesh Krishnan, Global Head of Enterprise Platforms, AstraZeneca about how they deliver business value through data-driven transformation, to help you move from Proof of Concept (PoC) to Proof of Value (PoV) by unlocking, collating, and fully leveraging your organisation’s data to optimise your business operations. 

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Leveraging cutting-edge technologies like generative AI can be incredibly valuable for lean environments. With limited resources and time, leaders must find ways to transform with technology to maximize their operational efficiencies. However, if this is not carried out properly it can upend business functions and have the inverse effect of what is desired. 

Generative AI can help achieve this by automating repetitive tasks, generating new ideas and solutions, and streamlining workflows. Additionally, the use of generative AI can improve the quality of products and services, making them more competitive in the market. Ultimately, leveraging cutting-edge technologies like generative AI can help lean organizations stay ahead of the curve and achieve their goals with greater speed and accuracy. 

Ahead of Strategic Transformation & Operational Excellence Europe 2023, we spoke exclusively to Stephane Deblock, Head of Operational Excellence - Finance Transformation, Meta about how he is planning to leverage generative IA in lean environments, to help you drive technological transformation and stay ahead of the curve. 

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Ahead of Strategic Transformation & Operational Excellence Europe 2023, we asked Prakash Kewalramani, Senior Director Data Governance, WWE how he is planning to leverage generative IA in lean environments, to help you drive technological transformation and stay ahead of the curve. 

Read more and discover: 

• Prakash's experience using generative AI at WWE 
• The predicted hurdles when leveraging AI in lean environments, and how to overcome these challenges 
• How leaders determine which tasks or processes are best suited to generative AI 
• How leaders ensure generative AI doesn't disrupt existing workflows 
• How to measure the effectiveness of generative AI and which metrics to track 
• The level of technical expertise required to implement and manage generative AI 
• How leaders can ensure that employees are adequately trained and supported 
• Key advice for leaders considering leveraging generative AI in a lean environment 
• The impact of generative AI on the future of operational excellence 

Download the full interview now >>>