Sarah Dohnalik currently serves as the Director of Value Stream Management and Operations for Kaplan Professional. In her role, Sarah is responsible for creating operational excellence by applying Lean Principles. Sarah's career includes over 20 years experience in creating operational efficiency through process improvement. Her philosophy is "if it isn't broke, there is still opportunity to make it better." She continually seeks out opportunities to drive cost, quality, delivery, and engagement improvements through process efficiencies.