Day One

In todayโ€™s changing environment marked by trade tariffs, supply chain disruptions, and socio-economic factors, long-term stability is elusive. This session will delve into the continuous nature of change and how businesses can transform challenges into opportunities.

According to PEX Report, change management is a key priority area for process improvement over the next 12 months, focusing on building a culture for transformation and change management strategy, respectively. In total, 56 percent of businesses are planning to invest in cultural transformation and behavioral/employee engagement โ€“ key aspects of change management โ€“ in the near future.

As organizations adapt to uncertainty, understanding future trends in change management becomes essential. This session will explore emerging innovations and technological advancements and how organisations can adapt their processes and business strategies in the current climate.

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Tyson Browning

Professor of Operations Management
Neeley School of Business

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Ramnath Natarajan

Director of intelligent automation and enterprise integration
Johnson Controls

10:00 am - 10:30 am EST Modern Change Management: Aligning Company Culture, Processes & Innovation

Kerry Brown - Lead Transformation Evangelist, Celonis

Join this webinar to learn how to overcome competing priorities and resistance to change in enterprise transformation by leveraging real-time insights, process intelligence and AI.

Kerry Brown will explore the evolving nature of work and the organizational transparency needed to identify, represent, plan for, and support change. She will give real examples of how top-performing organizations are navigating complex programs and process disruption to achieve amazing outcomes.

What youโ€™ll learn:

  • How to foster a culture of adaptability and lasting change
  • Ways to  leverage real-time insights to align your leaders, systems, and people 
  • Keys to drive adoption and realise the potential of your digital transformation efforts




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Kerry Brown

Lead Transformation Evangelist
Celonis

Technology adoption is not only training; it includes many factors to ensure that innovations are technically sound, embraced by users, aligned with their needs, and successfully integrated into organizational workflows.

Key take-aways in this session include:

  • Factors Driving User Behaviours
  • Enhancing User Satisfaction
  • Reduce Risk and Increase Impact
  • Facilitating Smooth Transitions
  • Drive Long-term Innovation and Efficiency



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Dr. Elissa Torres

PhD Organization and Management, Six Sigma Master Black Belt
Lead Business Architect at Kona Kai

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Julia Sim

User Experience Designer/Human-Centered Designer, Landscape Architect
Kona Kai

11:00 am - 11:30 am EST Skills-powered organizations: how AI and skills are driving workforce strategy

Brian Fisher - Work and Skills Solutions Leader, Mercer
Philippe Burger - UK / Europe Organisational Transformation Leader, Mercer

In today's rapidly evolving business landscape, organizations are increasingly recognizing the importance of skills-powered workforce planning as a critical strategy for success. The webcast titled "Skills-powered organization" will delve into the transformative potential of this approach, featuring insights from industry experts Philippe and Brian, who bring extensive experience in workforce transformation at Mercer. As companies face mounting pressures to adapt to technological advancements and changing market demands, the traditional job-based model of workforce planning is proving to be too rigid. Mercer emphasizes that the frictional costs associated with conventional work structures hinder the effective deployment of AI and other technologies. This shift towards a skills-powered framework allows organizations to become more agile, enabling them to respond swiftly to changes in the business environment. The webcast will outline practical steps for organizations to embark on this journey, including establishing a clear vision, conducting pilot programs, and fostering a culture that prioritizes skills over traditional job roles. Mercer will discuss the critical enablers of a successful skills-based strategy, emphasizing the need for leadership to model this shift and for employees to understand the personal and organizational benefits of embracing skills. Despite the challenges organizations face, such as HR capacity and funding concerns, recent survey data indicates a growing acceptance of skills-based practices. The experts will share insights on overcoming these obstacles and the importance of continuous alignment with guiding principles to ensure sustainable progress. As organizations strive to become more agile, the webcast will explore how integrating work design into strategic workforce planning can decouple growth from resource intensity. By leveraging skills and AI, companies can create a more dynamic workforce capable of adapting to future challenges.

Key take-aways include:

  • Understanding skills-powered workforce planning: Learn the fundamental differences between traditional job-based models and skills-powered approaches, and why the latter is essential for modern organizations.
  • Practical steps for implementation: Discover actionable strategies for initiating a skills-powered transformation, including the importance of pilot programs and establishing a clear vision.
  • Critical enablers for success: Identify the key factors that contribute to a successful skills-based strategy, including leadership engagement, employee buy-in, and a supportive organizational culture.
  • Overcoming common barriers: Gain insights into the challenges organizations face when adopting a skills-based approach and how to effectively address them.
  • The future of work and skills: Explore how advancements in AI and HR technology are reshaping the definition of skills and the implications for talent identification, development, and deployment in organizations.


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Brian Fisher

Work and Skills Solutions Leader
Mercer

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Philippe Burger

UK / Europe Organisational Transformation Leader
Mercer

11:30 am - 12:00 pm EST Why OPEX Leaders Must Seize the Moment to Revolutionize Business Operations

Tony Saldanha - Co-Founder, Inixia, PEX Certification Trainer

We're in the midst of a revolution - the Fourth Industrial Revolution. And the good news for PEX professionals is that a combination of work processes and digital capabilities can impact 1/3rd of Competitive Advantage in any given company. So, why is it that PEX leaders still have a challenge in being accepted as change leaders within the organization? And how do we get better at this?

It is time to figure out how to seize the moment. Join Tony Saldanha, Founder Transformant, highly sought-after global speaker and best-selling author as he shares his secrets on how to craft a winning approach.

In his address, Tony will cover the following :

  • What is our distinctive value as PEX leaders inside the organization?
  • What you need to do to establish credible leadership
  • Pitfalls of change execution and how to avoid them
  • How to reskill yourself and others for success
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Tony Saldanha

Co-Founder, Inixia
PEX Certification Trainer

12:00 pm - 12:30 pm EST Round Table Discussion - Why change management strategies fail?